Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
Human ResourcesLead and coordinate national staff onboarding and coordinate with HQ HR on international staff onboarding.Coordinate and monitor national staff performance monitoring, grievance management, etc.Prepare national staff monthly payroll.Provide support to internal and external audit requests.Act as the in-country project management focal point for all HR.Act as safeguarding focal point...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client number one spa offering holistic and professional spa treatments is seeking an Operations Manager for a Spa in Tigoni, Kenya. The role holder will be responsible for...
Operations Manager for a Spa
Job Descriptions, process flows and Risk Framework.Keep abreast of best practices (locally and internationally) and make appropriate recommendations within the production areaCollaborates with other areas to ensure that best practices and a standard approach is followed.Getting the basics right always.Providing timely response to all the queries received in order to help meet client expectations....
Job Purpose The job holder will be responsible for supporting the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Cashiering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and warm The post Sidian Bank Operations Mana...
Key ResponsibilitiesEnsure compliance across all departments within the branch.Create and maintain effective processes to manage all machines and equipment for operational effectiveness.Oversee maintenance schedules for all spa machines and equipment.This includes assessing and managing all breakages, wear and tear notices, etc as per the company policy.Ensure proper and accurate record keeping a...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...
Job DescriptionJob PurposeProvide operational support to the Team Leader, Asset Management Operations, Specialised Units by taking responsibility of execution of transactions in Asset Management in Kenya while ensuring: -Accurate and efficient Service.Accurate processingNil LossesKey ResponsibilitiesEfficient and Effective Delivery in business unitUnderstanding the overall Bank Strategy and how A...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...
Job SummaryAs the Operations Manager, you will report directly to the Country Director and work closely with the Operations and Human Resources teams at Headquarters. You will oversee the various support services for our teams in Sudan.Major Responsibilities:Human ResourcesLead and coordinate national staff onboarding and coordinate with HQ HR on international staff onboarding.Coordinate and moni...
1. Supervision: Assisting in overseeing field operations, ensuring smooth transportation activities. 2. Coordination: Coordinating with drivers, dispatchers, and other staff to optimize routes, schedules, and resource allocation. 3. Problem Solving: Addressing any issues or challenges that arise during transportation operations, such as delays, breakdowns, or customer complaints. 4. Safety Compli...
Key Responsibilities:Direct day-to-day operations to align with strategic goals, ensuring adherence to company policies and financial targets.Develop and execute commercial strategies for growth and profitability.Lead a team to provide excellent customer support, manage technical issues, and mitigate risks.Monitor performance to minimize downtime and optimize service delivery.Manage vendor relati...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.Key Responsibilities: Direct day-to-day operations to align with strategic goals, ensuring adherence ...
At M-KOPA, We Finance Progress: The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go PayGo solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the wor...
Receive and process orders from clients for transportation services and Work closely with sales and customer service teams to identify opportunities for upselling or cross-selling additional transportation services to clients.
Operations Support Manager
Job Summary: The Operations Support Manager plays a crucial role in the security business by serving as the interface between the Director Operations, Africa and the Country HSOs and their respective security departments. Their primary responsibility is to ensure compliance with company policies and procedures, oversee operations compliance, manage and oversee guard rostering, and ensure effectiv...
Be responsible for the effective operation of Customer Service hubs providing service to Kenia, Uganda, Ghana, Nigeria.Report to Regional Manager; and doted to General ManagerDirectly manage the local internal team (trainers, quality managers, supervisors...);Drive efficiency and quality in the hubs;Collect, analyze and report contact-center KPIs (costs, service level, customer service metrics, t...
YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in Ukraine. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to Kenia, Uganda, ...
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in Ukraine. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service to Kenia, Ugand...
Responsibilities:Community Growth:Contribute to the development and execution of strategies to cultivate and engage online and offline communities across universities and different interest groups.Assist in researching and identifying key university and interest group communities relevant to our target audience.Develop and implement content-based engagement activities tailored to engage specific ...
Job Purpose: As the HR Operations Team Lead, you will oversee the day-to-day management of HR contracts and documents, while also providing leadership and guidance to the HR Operations team. Your focus will be on enhancing transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees in all our markets (KE, UG, GH,NG). You will work ...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
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