Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...
Project Summary: In January 2023, MSI was awarded the Communications for Development (C4D) project to support the USAID Kenya and East Africa (KEA) and Somalia missions in conveying the impact of USAID assistance to numerous local and external audiences in a way that contributes to a greater understanding of USAID programs, priorities and results, advances development objectives, and conveys USAI...
Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. Requirements Minimum qualifications: Bachelor s degree or equivalent practical experience. Candidates will typically have 5 years of experience in media analytics, advertising sales, digital med...
Communications job vacancies in Kenya. We are looking for a digital marketing executive. The ideal candidate should be a team player and able to work independently. He/she will play a critical role in SEO, Google Ads, backlinking, content creation and handling all the social media accounts including Google My Business, Facebook, Instagram, LinkedIn, Twitter and YouTube. Supporting the company s o...
Job Description OVERALL PURPOSE OF THE JOB. Join our esteemed hotel team and be part of an unforgettable hospitality experience. Situated in the heart of Kisumu, our hotel stands as a beacon of luxury, renowned for its impeccable service, exquisite accommodations, and world-class amenities. We are dedicated to creating exceptional guest experiences and are seeking a talented Sales Marketing Manag...
Classic Mouldings Limited is an Interior Design & Construction Services company in Nairobi, Kenya that was founded in 1991. Over the years, we have developed a distinct reputation for design expertise and proficiency of becoming one of the leading design firms in the field. Job Summary: Classic Mouldings Limited, East Africa s premier interior design company, is searching for a talented Graphic D...
DEPARTMENT: MARKETINGREPORTS TO: DIRECTOR.RESPONSIBILITIES:Brand Advertising/Marketing developing marketing strategies and plans, liaising with advertising agencies, developing media schedules and execution of marketing campaigns.PR and Communications content creation, managing social media channels, coordinating with media for editorial coverage, cultivating relationships with key opinion leader...
Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...
A 43-room beautiful boutique hotel in a wonderful location that started operations in Milimani Area,Agha Khan road ,opposite Police line on 1st January 2018.It is under the umbrella of BEDROCK HOLDINGS LTD OVERALL PURPOSE OF THE JOB. Join our esteemed hotel team and be part of an unforgettable hospitality experience. Situated in the heart of Kisumu, our hotel stands as a beacon of luxury, renowne...
Job Title: Online Client Relations Officer Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent co...
At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DEPARTMENT: MARKETING REPORTS TO: DIRECTOR. RESPONSIBILITIES: Brand Advertising/Marketing developing marketing strategies an...
PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...
PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...
Company: Kaluari Job Title: Digital Marketing Executive Industry: IT Location: Nairobi We are looking for a digital marketing executive. The ideal candidate should be a team player and able to work independently. He/she will play a critical role in SEO, Google Ads, backlinking, content creation and handling all the social media accounts including Google My Business, Facebook, Instagram, LinkedIn,...
Identify service providers through field visits, information from field teams, meetings, working groups, desk research, social media, and surveys.Create services destined for a map with pins and list of services.Collaborate with the Signpost Product manager, senior editorial officer and the Signpost service mapping working group to improve features and identify bugs/issues with the service mappin...
AU-IBAR is a specialized technical office of the African Union Commission (AUC), headed by the Director who reports directly to the AUC through the Department of Rural Economy and Agriculture (DREA). Objective For the implementation of this project, AU-IBAR seeks the services of a Project Expert Knowledge Management with experience in organizational development and/or social dynamics for behavior...
About MoPhonesWe are a young company on a mission to provide high-quality renewed devices for all Kenyans. Through our marketplace we offer trust and transparency so that our users can choose for renewed products with confidence and ease. Our integrated financing solutions make them affordable for any budget. Once we have scaled up in Kenya we plan to expand to other markets across Africa. Our te...
Maintain and strengthen the Embassy s public profileDevelopment and disseminate strategic communications plans based on Danish MFA communication and PD guidelines and programmatic objectives across the Embassy.Manage and strengthen the Embassy s Social Media profiles, including drafting and suggesting concrete communication products.Develop inspiring, popular, and diverse content for all of the E...
JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...
Identify and research potential schools and educational institutions as prospective customers.Use digital channels such as email, social media, and online directories to identifyand reach out to decision-makers within target schools.Conduct outbound calls to schools and effectively communicate the value propositionof the company s products and services for educational use to generate interest and...
Company Overview: We are a dynamic and growing team supporting a multifaceted book author, trainer, speaker, and coach in the personal development industry. Our mission is to empower individuals to achieve their fullest potential through insightful content, transformative coaching, and engaging events. Responsibilities: 1. Social Media Management: ? Develop and implement a comprehensive social me...
Job OverviewIRC is seeking a Service Mapping Officer, based in Hagadera under the direct supervision of the Senior Editorial Officer and will support the Signpost teams in Hagadera, Nairobi, and Kakuma refugee camps on a roving basis. The Service Mapping Officer will ensure the service mapping on assistance and services provided by local, national, International National Organizations (INGOs) and...
CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collaborators around...
BACKGROUNDThe Innovation Unit is seeking an intern to support various Innovation projects under the Innovation Consultancy Services. The applicant would support various workshops with planning, co-facilitation and reporting, support field research projects, testing solutions and the documentations of all processes.KEY ACCOUNTABILITIES (not all-inclusive)Working in collaboration with Project Manag...