online customer support jobs

Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and development, incentive programs, talent...

Job Title: Online Client Relations Officer Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent co...

Duties and ResponsibilitiesAdministrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements.Client Communication: Serve as a primary point of contact for clients, prospective buyers, and sellers. Respond to inquiries, ...

The role provides support to the Grants Unit, ensuring seamless functioning of the grants unit in relation to administrative and logistical tasks. In addition, the ideal candidate will be responsible for Data entry and systems actions tracking to achieve 100% automation of grants information in the Grants management system.Key Duties and Responsibilities:Provide administrative support in managing...

Job PurposeThe Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers.Key Responsibilities:Booking Management: Handle incoming reservation inquiries via phone, email, and online channels. Assist customers in booking accommodations, tours, transportation, and other travel services based on their p...

Job PurposeThe Communication and Marketing officer will work closely with the Policy, Research and Partnerships Manager to market and communicate IEK events and activities in a timely and effective manner. The role will also support the membership team and work on partnership projects on resource mobilization and advocacy activities.Key ResponsibilitiesCommunication (50%)Executing the IEK Communi...

Location: Kenya Our client, in the Tourism and Travel industry, is seeking to recruit a Reservations Consultant. Job Purpose The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers. Key Responsibilities: Booking Management: Handle incoming reservation inquiries via phone, email, and online cha...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

JOB TITLE OFFICE ADMIN NATURE OF JOB FULL TIME INDUSTRY MANUFACTURING SALARY KSH 25,000 JOB LOCATIONS MLOLONGO Duties and Responsibilities Administrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements. Client Commun...

This position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across the WV Partnership. This role works with relevant focal points at GC, RO, FO and SO functions in identification, vetting and developing surge staff in preparedness for Emergency deployments.This enables the timely scale up and continuity of WV respons...

Job Description :JOB PURPOSEThis position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across the WV Partnership. This role works with relevant focal points at GC, RO, FO and SO functions in identification, vetting and developing surge staff in preparedness for Emergency deployments.This enables the timely scale up ...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Summary This position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across ...

This position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across the WV Partnership. This role works with relevant focal points at GC, RO, FO and SO functions in identification, vetting and developing surge staff in preparedness for Emergency deployments. This enables the timely scale up and continuity of WV respon...

JOB SUMMARYThe Social Media specialist will be responsible for driving sales through all Social Media channels and position Hela Pesa as a top brand in Kenya by increasing its visibility and awareness in the online space.Duties and ResponsibilitiesDevelop and Implement a winning and comprehensive social media strategy aligned with Hela Pesa's business goals.Focus on Social media marketing and sal...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Requirements for AppointmentFor appointment to this grade, a candidate must have: -Cumulative service period of fifteen (15) years, in the field of Information Communication and Technology, three (3) of which must have been in the grade of Assistant Director, Management Information Systems PSC 5 or in a comparable and equivalent position in the wider Public Service;Bachelors degree in any of the ...

Must have skillsProper time management Resilient & flexible Ability to work under pressure Strong team player Available on call at any given time while on dutyQualificationsValid & BCE Class of Driving License and above.Valid EPRA License.Defensive Driving Certificate3 years' experience driving in corporate setup.Proficiency in using GPS devices i.e., smartphones.Certificate of good conduct is ma...

About the roleThe Student Recruitment Advisor Emerging Accounts (SRA-EA) is responsible for pro-actively driving the performance of new and low volume agents, known internally as Emerging Accounts. They will work closely with sales and marketing specialists in ensuring service centre/remote student recruitment strategies are developed and executed and raise the profile of Navitas colleges amongst...

Role DescriptionThe Corporate Department coordinates the CEO''s office (the 'Front Office') including Executive Support, Board Relations and certain Partnerships, People and Legal functions of the Group. The Execuitve Assistant (EA) provides an efficient, responsive and confidential service to the Directors, enabling them to allocate time and resources more efficiently between personal, professio...

They seek to hire a self-motivated and efficient Senior Sales RepresentativeResponsibilitiesIdentifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.Builds and maintains relationships with key partners in assigned accounts/prospectsFacilitates customer relationships to ensure timely resolution of customer iss...

Ideating and producing with the support of the graphic team, high-quality visual and written content including graphics, videos, and animations for various marketing channels such as social media, and online and offline advertisements.Contributing creative ideas and executing marketing campaigns from concept to completion, tracking performance metrics, and optimizing strategies for maximum effect...

Hela Capital exists to address immediate financial challenges that our clients encounter. Our products are easy to access through our mobile lending application named Hela Pesa which can be downloaded from google play store. JOB SUMMARY The Social Media specialist will be responsible for driving sales through all Social Media channels and position Hela Pesa as a top brand in Kenya by increasing i...

Requirements for Appointment For appointment to this grade, a candidate must have: - Cumulative service period of fifteen (15) years, in the field of Information Communication and Technology, three (3) of which must have been in the grade of Assistant Director, Management Information Systems PSC 5 or in a comparable and equivalent position in the wider Public Service; Bachelors degree in any of t...