One to call center

SKILLS AND QUALIFICATIONSDegree or a diploma in a business related course.A minimum of 1 year of experience in a similar role is an added advantage High self-motivation with strong interpersonal skillsGood communication and negotiation skills.Experience as an outbound collection agent will be an added advantage.Proficiency in computer applications.

Fulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by women SKILLS AND QUALIFICATIONS Degree or a diploma in a business related course. A minimum of 1 year of experience in a similar role is an added advantage High self-m...

Fulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by women Skills And Qualifications Degree or a diploma in a business related course. A minimum of 1 year of experience in a similar role is an added advantage High self-m...

Brief DescriptionS/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.Detailed DescriptionServe as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing s...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers ...

Fast dial is a Business process outsourcing (BPO) service delivery firm with a key focus in human resource services and call center services. Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to your brand. REQUIREMENTS: Perform medical consultations. Document all aspects of patient care and maintain...

To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Main Duties / Responsibilities Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, polic...

About the job You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Main Duties / Responsibilities Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Main Duties / Responsibilities Han...

About SunCulture: Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar i...

Jiji is the largest online marketplace with over 10 million visitors and 5 million active ads on our site. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

The Offer Flexible working options Attractive Salary & Benefits Strong opportunities to progress your career The Job Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needs Agent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metrics. Assist in the preparation o...

We're looking for a QA Officer to boost our revenue growth and profitabilityRESPONSIBILITIESThe following are the duties you'll be responsible for:Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needsAgent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metrics...

Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

We're looking for a QA Officer to boost our revenue growth and profitabilityRESPONSIBILITIESThe following are the duties you'll be responsible for: Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needsAgent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metric...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Salary Range : KSh 30,000 KSh 50,000/month SUMMARY We re looking for a QA Officer to boost our revenue growth and profitability RESPONSIBILITIES Th...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...