Nursing jobs in Kenya. Purpose: To provide general customer service in respect to medical business customers. Primary Responsibilities: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured mem...
Job Description Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalat...
Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
Signature Healthcare Ltd strives to increase the accessibility and affordability of key, quality products by increasing our reach nationally and throughout Africa. In short we believe everyone has the right to a long and healthy life. We believe our customers are pivotal to our success Reporting: The Divisional Manager Job Profile: Signature Healthcare Limited an ISO 9001:2015, WHO-GDP and a Blue...
Program Management:In coordination with the Health Manager, formulate program goals, objectives and intervention strategies and participate in the budgeting process.Ensure that all hospital activities are implemented as outlined in the project documents.Review the program activities and priorities on a regular basis updating the Health Manager on gaps and/or provide recommendations on how to impr...
Job Purpose/ObjectiveUnder the direct supervision of the Health Manager, the Nursing Officer In-Charge(Matron)will be responsible for the daily administration and running of the IRC Hagadera Camp Hospital.Key ResponsibilitiesProgram Management:In coordination with the Health Manager, formulate program goals, objectives and intervention strategies and participate in the budgeting process.Ensure th...
Job Purpose/ObjectiveUnder the direct supervision of the Health Manager, the Nursing Officer In-Charge(Matron)will be responsible for the daily administration and running of the IRC Hagadera Camp Hospital.Key ResponsibilitiesProgram Management:In coordination with the Health Manager, formulate program goals, objectives and intervention strategies and participate in the budgeting process.Ensure th...
Overall Purpose of the JobTo ensure the provision of high-quality customer service with respect to medical and non-medical business customers.Key ResponsibilitiesHandling customers' queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage.Drive progress towards the goal to reduce operational costs and increase the total nu...
Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...
AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network. Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, com...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Job Purpose/Objective Under the direct supervision of the Health Manager, the Nursing Officer In-Charge(Matron)will be responsible for the daily administration and running of the IRC Hagadera Camp Hospital. Key Responsibilities Program Management: In coordination with the Health M...
Responsibilities Conduct a thorough assessment of the current post pregnancy and Post abortion family planning landscape in Kenya, including existing policies, programs, and resources.Engage with key stakeholders, including government officials (Council of Governors, Ministry of Health, NCPD), County health leadership and management teams, healthcare providers, NGOs, and community leaders to gath...
Signature Healthcare Ltd strives to increase the accessibility and affordability of key, quality products by increasing our reach nationally and throughout Africa. In short we believe everyone has the right to a long and healthy life. We believe our customers are pivotal to our success. Job Profile: Signature Healthcare Limited an ISO 9001:2015, WHO-GDP and a Blue Certified Company that specializ...
The International Rescue Committee (IRC) responds to the world s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countrie...
Job Purpose:Controlling and Managing policies through case management to ensure quality and cost effective care, client service, provider management, processing and payment of claims.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration).Interact with clients and service providers to ensure that the care is given within policy ...
Job Purpose:Controlling and Managing policies through case management to ensure quality and cost effective care., client service, processing and payment of EMC claims.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration).Interact with clients and service providers to ensure that the care is given within policy guidelines.Revie...
Kenya Medical Research Institute (KEMRI) is a State Corporation established through the Science and Technology (Amendment) Act of 1979, which has since been amended to Science, Technology and Innovation Act 2013. The 1979 Act established KEMRI as a National body responsible for carrying out health research in Kenya. Vacancy No. FN-04-02-2024 Duties and Responsibilities Engage and educate healthca...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Controlling and Managing policies through case management to ensure quality and cost effective care, client service, provider ...
Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...
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