JOB PURPOSE: The primary responsibility of the role is to support in the coordination and implementation of MEAL activities for the GAC funded Time to Care project and also support development partners in the Country thematic areas. The role is key in offering support to project teams to track project performance indicators and providing technical MEAL support to partners aimed at building capaci...
Search for Common GroundIn a world often divided, Search for Common Ground stands for the power of bringing diverse people together to find solutions. By meeting this moment with Search, you join a powerful global peace movement that believes in the profound impact of courageous multipartiality - that all voices should be heard and respected in shaping a better, more connected world and collabora...
JOB SUMMARY:The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers.KEY RESPONSIBILITIES:Customer Care - 65%To respond in a friendly, supportive helpful and tim...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...
Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...
M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. JOB PURPOSE This job involves carefully dealing with returned items in the warehouse. It means receiving them, noting details, and updating records promptly and accurately i...
Department: MARKETING & FUNDRAISING Reports to: HEAD OF MARKETING & FUNDRAISING Supervises: NIL 2. JOB PURPOSE Contribute to FDSA's fundraising objective through the efficient processing of membership forms and the sale of retail items. 3. KEY RESPONSIBILITIES i) Serving walk in clients at the Flying Doctors' office by processing memberships (new and renewal) as per laid down procedure. ii) Proce...
CAREMAX Health is a US-Diaspora initiative and your one-stop-shop out-patient facility that offers a wide range of services aimed at meeting your needs in a holistic manner Job Overview: Working closely with the Consultants, Pharm technologist, Lab Technologist, Nurses, Community Oral Health Officer, Nutritionist and others in ensuring quality health services to the Patients. Duties and Responsib...
Ref No. CPSB/TTC/46/2023 Duties and Responsibilities will entail: Operating the water drilling machine Fill up daily drilling report for activities performed during his/her shift describing the work carried out and the equipment utilized Keeping monthly records of services of the machine Preparing monthly and weekly service schedules and ensuring they are followed Checking, setting up and dismoun...
TradeMark (Trade and Markets) East Africa is an aid-for-trade organisation that was established in 2010, with the aim of growing prosperity in East Africa through increased trade. TMEA operates on a not-for-profit basis and is funded by the development agencies of the following countries: Belgium, Canada, Denmark, European Union, Finland, Ireland, Netherlands, Norway, United Kingdom and United St...
The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: This role would suit a comms professional with junior experience of a busy communications role, who is ready to face the challenge of a more global and even more fast-pac...
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Support and supervise shop supervisors to ensure better management and efficient running of shops. Supervise maintenance of brand image: branding, look & feel of each shop, counter display & presentation, staff personal presentation, service standards & customer service.Ensuring products and services comply with regulatory and quality standards.Ensuring company standards and procedures are adhere...
Duties & responsibilities:Support and supervise shop supervisors to ensure better management and efficient running of shops. Supervise maintenance of brand image: branding, look & feel of each shop, counter display & presentation, staff personal presentation, service standards & customer service.Ensuring products and services comply with regulatory and quality standards.Ensuring company standards...
This adventure started when Renee did her graduation research in Uganda. She came to the conclusion that there was no real tasty bread in this African country. With the help of a grant from the Dutch Ministry of Foreign Affairs, through the PSI (Private Sector Investment) programme, BBROOD decided to open their shops in Uganda Duties & responsibilities: Support and supervise shop supervisors to e...
Responsibilities: General running of the shop Act as a helpful and informative first point of contact for customers at the shop Manage stock, petty cash arrange deliveries from Distribution Centre and transfers to Customers Description of tasks: Open and close shop each working day Manage shop petty cash Manage shop stock and issue out to Shop Technicians in a timely manner Attend to clients who ...
BBOXX designs, manufactures, distributes and finances innovative plug & play solar systems to improve access to energy across Africa and the developing world. More than 70,000 BBOXX products have been sold in more than 35 countries, improving the lives of more than 350,000 people. Responsibilities: General running of the shop Act as a helpful and informative first point of contact for customers a...
Must have skillsAbility to work a flexible schedule Excellent customer Service Team player Problem solving skills Effecient time managementQualificationsAt least a Diploma in Business related course. Proven excellent customer service experience is preferred. 2 years' experience in sales and marketing. At least 2 years' experience working in FMCG delivery services. Good spoken and written English ...
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Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly Requirements Must have skills Ability to work a flexible schedule Excellent customer Service Team player Problem solving skills Effecient ti...
Reporting To Manager - Operations Employment Type Contract Duties And Responsibilities Receive, greet and welcome customers into our store.Respond to customer queries and help them understand our products.Drive sales and achieve sales targets through customer engagement.Seek customer feedback on our products.Manage new and existing customer relationships.Prepare and submit, daily, weekly and mont...
Customer Service Jobs In Kenya. Key requirements, skills and qualifications Experience and up-to-date knowledge of beauty trendsStrong working knowledge of the latest cosmetics and skincare productsQualifications in Beauty or Cosmetology will be an added advantage3 years relevant experience plus a passion for beauty1 year experience selling in a cosmetics shop a MUSTExcellent customer service and...
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Net Salary: 80-100k,Our client is new jewellery shop in Nairobi seeking to hire an experienced Shop Manager who will be responsible for handling the daily management of the operations of a jewellery storeKey Responsibilities Maintain store appearance and visual merchandising standards in accordance with company guidelinesDrive sales through effective floor management, product knowledge, and custo...
Sales & Marketing Jobs In Kenya. Job Title: Gift Shop Merchandiser,Department: Alumni Relations Office,Reporting to: Alumni Relations Manager,Basic job summary:To promote the Strathmore brand identity to alumni, staff, students and friends of Strathmore University through selling branded merchandise. The merchandiser will be in charge of daily operations, stock management and growth of sales and ...
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