Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...
Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Jap...
Council for Legal Education (the Council ) is statutory body constituted under the Legal Practitioners Act (Chapter 27:07). The Council was established in 1992. The Council s principal governing legislation is the Legal Practitioners Act Job Specifications The functions and responsibilities of this job grade will entail: Attending meetings and keeping minutes Receiving and screening phone calls a...
COUNCIL OF LEGAL EDUCATION VACANT POSITIONS: OFFICE ADMINISTRATOR REPLACEMENTS The Council of Legal Education herein referred to as Council' is established by the Legal Education Act, No. 27 of 2012 Laws of Kenya. The core functions of the Council are to regulate legal education and training, license and supervise legal education providers; conduct the ATP Examination and advise the Government on...
ResponsibilitiesWithin limits of assigned authority, the Procurement Assistant will be responsible for the following specific duties:Review, record and prioritize purchasing requests and obtain additional information/documentation as required; provide assistance to requisitioners in preparing scope of work and specification of goods and services; propose product substitutions consistent with requ...
For two decades, the United Nations Office on Drugs and Crime (UNODC) has been helping make the world safer from drugs, organized crime, corruption and terrorism. We are committed to achieving health, security and justice for all by tackling these threats and promoting peace and sustainable well-being as deterrents to them. Because the scale of these problems is often too great for states to conf...
The Firm of Albert Kamunde & Company LLP, located in Nairobi is seeking to recruit an office administrator who has good knowledge and experience in operations of a Law Firm Law. The ideal candidate must have the following professional and personal attributes: A diploma/degree in Business administration or related field Good knowledge of operations of a law firm Minimum three years of work experie...
ResponsibilitiesThe incumbent will assist the Programme Management Officer with day to day administrative support to programme activities related to countering Transnational Organized Crime and terrorism in Eastern Africa. Within assigned authority, the incumbent will be responsible for the following specific duties: Assist in the coordination of programme/project planning and preparation work fo...
The United Nations Office for Project Services is an operational arm of the United Nations, dedicated to implementing projects for the United Nations System, international financial institutions, governments and other partners in the aid world. Functional Responsibilities: Under the direct supervision of Head of Programme Management Office/CFM, the Fund Management Advisor will be responsible to a...
For two decades, the United Nations Office on Drugs and Crime (UNODC) has been helping make the world safer from drugs, organized crime, corruption and terrorism. We are committed to achieving health, security and justice for all by tackling these threats and promoting peace and sustainable well-being as deterrents to them. Because the scale of these problems is often too great for states to conf...
We are seeking to recruit an office administrator who has good knowledge and experience in operations of a Law Firm Law.
ResponsibilitiesThis position plays a lead role within the work unit, as she/he handles highly complex problems involving a broad range of policies, procedures, and practices, and interprets these for staff members. The position supports inter-agency activities. Main DutiesGeneralProvide interpretation of administrative rules, regulations and procedures. Arrange for and/or attend meetings on day-...
ResponsibilitiesRECRUITMENT AND PLACEMENTProcesses applications for vacancies, prepare and maintain case files for candidates, ensure and monitor the transfer of files of candidates between offices, arranging for interviews, and entering data on candidates into the automated roster. Assists in the filling of posts, including initiating and following-up on reference checks and academic verificatio...
Job Summary Reporting to the Principal Investigator, the successful candidate is required to contribute to recruitment of participants, data collection and follow-up for the IHD research studies. S/he will also be required to lead in the design and development of the study database and data collection tools for the study. S/he will also be the point person in interactions with AKU ICT team, data ...
Job DescriptionSupervise the day-to-day operation in Front Desk.Check all colleagues' grooming and hygiene standards of colleaguesConstantly apply standard operating procedures in your department.Ensure that the check list done properly and sign the check list after the completion of the required shift's tasks.Adhere to hotel policies and procedure.Check the discrepancy report and update manager....
.IPOA/HR/20/2024;Job PurposeResponsible for provision of secretarial services in an effective and efficient manner throughout the Authority.Key Responsibilities/ Duties / TasksSupport implementation of policies, strategies, guidelines, plans, standards and procedures that impact on Office Administration Services;Manage correspondences;Develop and maintain the filing system in the respective offic...
.IPOA/HR/27/2024:Job PurposeResponsible for providing general routine office services, which include cleaning services, messengerial duties and preparing tea / catering services.Key Responsibilities/ Duties / TasksImplement policies, strategies, plans, rules, standards and procedures relating to office management;Supervise contracted cleaning personnel;Photocopy, scan and bind documents;Prepare a...
IPOA/HR/13/2024Job PurposeResponsible for coordinating provision of secretarial services in an effective and efficient manner throughout the Authority.Key Responsibilities/ Duties / TasksI. Managerial / Supervisory ResponsibilitiesSupervise implementation and/or review of policies, strategies, guidelines, plans, standards and procedures that impact on Office Administration Services;Coordinate man...
The Micro and Small Enterprise Authority (MSEA) is a state corporation established under the Micro and Small Enterprise Act No. 55 of 2012. The Act was developed through a stakeholder s consultation process which took several years. The Authority is now domiciled in the Ministry of Industry,Trade and Co-operatives SENIOR OFFICE ASSISTANT: REF NO. MSEA 01/03/2024 (MSEA GRADE 9) 1 POST (CEO S OFFIC...
IntroductionChartered in , Aga Khan University (AKU) is a private, autonomous and self-governing international university, with 13 teaching sites in 6 countries over three continents. An integral part of the Aga Khan Development Network, AKU provides higher education in multiple health science and social science disciplines, carries out research pertinent primarily to low- and middle-income count...
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