Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...
Position Overview:The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Japan Kenya policies and procedures Provide support for the smooth operation of the workshop by ensuring that administrative tasks are handled effectively. The Workshop office assistant will work closely with the workshop team and other staff to perform a vari...
Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Jap...
Job SpecificationsThe functions and responsibilities of this job grade will entail: -Attending meetings and keeping minutesReceiving and screening phone calls and directing them when appropriateHandling and prioritizing all outgoing or incoming correspondencesMaking travel arrangements for executivesProviding a work environment that is conducive to office visitors;Typing routine letters, memos, a...
Council for Legal Education (the Council ) is statutory body constituted under the Legal Practitioners Act (Chapter 27:07). The Council was established in 1992. The Council s principal governing legislation is the Legal Practitioners Act Job Specifications The functions and responsibilities of this job grade will entail: Attending meetings and keeping minutes Receiving and screening phone calls a...
COUNCIL OF LEGAL EDUCATION VACANT POSITIONS: OFFICE ADMINISTRATOR REPLACEMENTS The Council of Legal Education herein referred to as Council' is established by the Legal Education Act, No. 27 of 2012 Laws of Kenya. The core functions of the Council are to regulate legal education and training, license and supervise legal education providers; conduct the ATP Examination and advise the Government on...
ResponsibilitiesWithin limits of assigned authority, the Procurement Assistant will be responsible for the following specific duties:Review, record and prioritize purchasing requests and obtain additional information/documentation as required; provide assistance to requisitioners in preparing scope of work and specification of goods and services; propose product substitutions consistent with requ...
For two decades, the United Nations Office on Drugs and Crime (UNODC) has been helping make the world safer from drugs, organized crime, corruption and terrorism. We are committed to achieving health, security and justice for all by tackling these threats and promoting peace and sustainable well-being as deterrents to them. Because the scale of these problems is often too great for states to conf...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
The United Nations Office for Project Services is an operational arm of the United Nations, dedicated to implementing projects for the United Nations System, international financial institutions, governments and other partners in the aid world. Responsibilities: Stakeholder Management: Establish positive and fruitful working relationships with all members of the Transactional Team & overall Progr...
The Firm of Albert Kamunde & Company LLP, located in Nairobi is seeking to recruit an office administrator who has good knowledge and experience in operations of a Law Firm Law. The ideal candidate must have the following professional and personal attributes: A diploma/degree in Business administration or related field Good knowledge of operations of a law firm Minimum three years of work experie...
The United Nations Office for Project Services is an operational arm of the United Nations, dedicated to implementing projects for the United Nations System, international financial institutions, governments and other partners in the aid world. Functional Responsibilities: Under the direct supervision of Head of Programme Management Office/CFM, the Fund Management Advisor will be responsible to a...
Functional Responsibilities:Under the direct supervision of Head of Programme Management Office/CFM, the Fund Management Advisor will be responsible to advise and support UNOPS Programmes on a need basis, and as defined in the task notes, covering but not limited to negotiate, design, advise, start up or turn-around single and multi-donor pooled funds. Support needed will mostly be for programmes...
ResponsibilitiesThe incumbent will assist the Programme Management Officer with day to day administrative support to programme activities related to countering Transnational Organized Crime and terrorism in Eastern Africa. Within assigned authority, the incumbent will be responsible for the following specific duties: Assist in the coordination of programme/project planning and preparation work fo...
For two decades, the United Nations Office on Drugs and Crime (UNODC) has been helping make the world safer from drugs, organized crime, corruption and terrorism. We are committed to achieving health, security and justice for all by tackling these threats and promoting peace and sustainable well-being as deterrents to them. Because the scale of these problems is often too great for states to conf...
We are seeking to recruit an office administrator who has good knowledge and experience in operations of a Law Firm Law.
ResponsibilitiesThis position plays a lead role within the work unit, as she/he handles highly complex problems involving a broad range of policies, procedures, and practices, and interprets these for staff members. The position supports inter-agency activities. Main DutiesGeneralProvide interpretation of administrative rules, regulations and procedures. Arrange for and/or attend meetings on day-...
ResponsibilitiesRECRUITMENT AND PLACEMENTProcesses applications for vacancies, prepare and maintain case files for candidates, ensure and monitor the transfer of files of candidates between offices, arranging for interviews, and entering data on candidates into the automated roster. Assists in the filling of posts, including initiating and following-up on reference checks and academic verificatio...
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