Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Job Purpose/Summary Reporting to the Manager, Internal Audit, the job holder wi...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...
Job PurposeThe role holder will be responsible providing high quality patient care in the staff clinic. He/ She will be responsible for performing a variety of clinical and related administrative tasks to support patient health and wellbeing.Key Duties and ResponsibilitiesPerform comprehensive patient assessments, including vital signs evaluations, medical history review, symptom evaluation, to s...
The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency Job Purpose The role holder will be responsible providing high quality patient care in the staff clinic. He/ She will be responsible for performing a variety of clini...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Job Purpose The Senior House Officer, Paediatrics A&E will provide quality prim...
Perform comprehensive patient assessments, including vital signs evaluations, medical history review, symptom evaluation, to support diagnosis treatment planning.Identify patient care requirements by establishing personal rapport with patients.Administer prescribed medications and treatments in accordance with approved nursing techniques and compliance with guidelines, standards, and protocols.Mo...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
Job PurposeThe Senior House Officer, Paediatrics A&E will provide quality primary paediatric care to all patients and continuously evaluate and improve the quality of primary paediatric care to meet patient treatment goals.Key responsibilitiesClinical Service:Participate in ward/casualty work clerkship, patient education, writing of discharge summaries, while maintaining discussion of patients wi...
Job PurposeThe Senior House Officer, Paediatrics A&E will provide quality primary paediatric care to all patients and continuously evaluate and improve the quality of primary paediatric care to meet patient treatment goals.Key responsibilitiesClinical Service:Participate in ward/casualty work clerkship, patient education, writing of discharge summaries, while maintaining discussion of patients wi...
Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services. Summary The position will report to the Business Development & Marketing Manager and will...
The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for business growth in the regions of Embu, Tharaka Nithi, Meru, Isiolo, Laikipia, Samburu, Marsabit.Key responsibilities:Product Marketing and positioningCarry out member education to improve customer experienceSchedule field activities for efficient re...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Under The...
Signature Healthcare Ltd strives to increase the accessibility and affordability of key, quality products by increasing our reach nationally and throughout Africa. In short we believe everyone has the right to a long and healthy life. We believe our customers are pivotal to our success Reporting: The Divisional Manager Job Profile: Signature Healthcare Limited an ISO 9001:2015, WHO-GDP and a Blue...
Mission:To provide high-quality care that exceeds our clients' expectations.Key Responsibilities:Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the hospital.To ensure timely and appropriate admission, diagnosis, and treatment, care of patients and advise the hospital and the corporate accordingly.Ensure only authentic pre-authorizations are issued for clients see...
Supervising and ensuring delivery of a professional and high standard of nursing care within the theatre while leading a team of nurses and theatre technicians in delivering individual and team targets.Ensuring all planned departmental activities is geared towards meeting growth and quality objectives in theatre department.Monitor and ensure client satisfaction and proactively manage their compla...
Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Mission: To provide high-quality care that exceeds our clients expectations. Key Responsibilities: Conduct daily in-patient rounds of the specific scheme beneficiaries admitted in the h...
Discover Impactful Work:Performs and coordinates all aspects of the clinical monitoring and site management process. Conducts remote or on-site visits to assess protocol and regulatory compliance and manages required documentation. Manages procedures and guidelines from different sponsors and/or monitoring environments (i.e. FSO, FSP, Government, etc.). Acts as a site processes specialist, ensuri...
Key Responsibilities:Oversee the claims process flows to ensure efficiency in processing of claims as per the company medical claims procedure manuals.Supervise processing and settlement of medical claims as per the claims manual and customer service charter to ensure compliance and mitigate riskHolding regular business meetings with service providers to ensure compliance with stipulated claims p...
Reports:Chief Nursing OfficerJOB PURPOSEPlanning, organizing, and coordinating all activities and services in theatre to ensure standard of nursing care in line with the hospital's policies and procedures.MAIN DUTIES AND RESPONSIBILITIESSupervising and ensuring delivery of a professional and high standard of nursing care within the theatre while leading a team of nurses and theatre technicians in...
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $24 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to ma...
Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...