CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...
Acquire new customers (high net-worth affluent individuals) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy and sales targets.Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products ...
Key ResponsibilitiesLiaise with departments to carry out compliance risk events data collection, analysis and preparation of reports including recommendations to mitigate all non-compliance exposures.Carry out status and performance reviews and ensure compliance with BAU compliance responsibilities for KCB Investment Bank.Plan, monitor, support organization of Compliance, Reputational risk and Et...
Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner What you will do: The Secondary Marketplace Department ...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan Key Responsibilities Liaise with departments to ca...
About the Role:BRAC International (BI) is seeking a Senior Manager, Skills & Livelihood, BRAC International in Kenya who is aligned with it's ethos of working in partnership with communities to create impact for scale. The Senior Manager, Skills & Livelihood, BRAC International is part of BRAC International's core programme team and will enhance skills, entrepreneurship, and non-farm livelihood i...
Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978. Job Purpose To be responsible for evaluating and improving the effectiveness and efficiency of the organization s internal controls, risk management processes, and governance syst...
Job SummaryJacaranda Maternity is seeking an experienced IT Manager who will both work with our current tech stack and prepare and execute the transformation of current systems into more robust, long lasting, flexible systems in the coming 18-24 months. This person will be our organization's "go-to" individual for both technical implementation and also ideation, innovation, testing, development a...
The Aga Khan Academy Nairobi is operated by Aga Khan Education Service Kenya (AKESK), a non-profit organization, with close to a hundred years experience operating schools in Kenya. The position The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which...
The Data Manager will be responsible for communicating with program staff and partners to ensure that data is collected and submitted according to institutional requirements. This will require regular communication, reminders, training, and support with global staff. Much of Conservation International's site-level data is captured via GIS shapefiles, and as such, the Data Manager should have know...
Marketing Manager - Specialist Consultant - EthiopiaRole Purpose To support with regional marketing and communication teams with local marketing day-to-day management activities. The Part-Time marketing manager will be responsible for overseeing and implementing marketing strategies to drive business growth, increase brand awareness, and achieve marketing objectives. This role requires a blend of...
Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Job Purpose: The Finance Manager is responsible for the financial health of our operations in the Eastern Africa cluster, while being based in Nairobi Office. This role involves oversee...
Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...
We are the world s largest international development organisation, dedicated to empowering people living in poverty. If you were to describe this world to a child, which one of the following would you pick? It is home to magic, art, beauty, and tens of thousands of years of human talent About the Role: BRAC International (BI) is seeking a Senior Manager, Skills & Livelihood, BRAC International in...
About GiveDirectlyGiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials...
Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standards We achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantly against our goals. Job Summary Jacaranda Maternity is seeking an experienced IT Manager who will both ...
Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...
About This Role As a Research Manager at GiveDirectly, you will be integral to the success of our large-scale Cash Transfer project in Malawi one of our primary initiatives. Your role will focus on providing research and evidence-based to drive effective project monitoring and evaluation and to enhance fundraising efforts. Reports to: Senior Research Manager Key Responsibilities: Monitoring and E...
About Tenwek Hospital Mission Statement: Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God. The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals i...
About Tenwek Hospital Mission Statement: Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God. The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals i...
About This RoleAs a Research Manager at GiveDirectly, you will be integral to the success of our large-scale Cash Transfer project in Malawi one of our primary initiatives. Your role will focus on providing research and evidence-based to drive effective project monitoring and evaluation and to enhance fundraising efforts.Reports to:Senior Research ManagerKey Responsibilities:Monitoring and Evalua...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan KEY RESPONSIBILITIES Provide support during month ...
Conservation International is an American nonprofit environmental organization headquartered in Arlington, Virginia. Its goal is to protect nature as a source of food, fresh water, livelihoods and a stable climate. Summary The Data Manager will be responsible for communicating with program staff and partners to ensure that data is collected and submitted according to institutional requirements. T...
The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. Duties and Responsibilities Support the WUF Coordinator in the in the overall administration, i.e. provides administrative support in m...