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ResponsibilitiesBuild brand presence within our client's local target market.Expand on the cheese tour to include more to do in the area for tourists visiting.Build awareness of our new brands- salami/veganIncrease revenue from our existing farm facility.UpsellGood working relationships with other tours in the area for add ons.Marketing plan for social media.Create teaching material for the class...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle Responsibilities Build brand presence within our client s local target market. Expand on the cheese tour to include more to do in the area for tourists visiting. Build awareness of our n...

Customer Experience Manager at Wasoko

Customer Experience Specialist at deepAfrica

We are looking for a Customer Care Executive responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, and providing assistance in a professional and timely manner.

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

Job Purpose:The job holder will be responsible for fostering a culture of engagement, satisfaction, and productivity among staff in the Bank. He/she will lead initiatives to enhance the overall employee experience, drive retention, and promote a positive workplace environment in line with the HR Strategy.Key Duties and Responsibilities:Technical and Operational ResponsibilitiesDevelop and impleme...

Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be taken.Prov...

Head of Customer Experience at Molars

Client Experience II at Stanbic Bank

Senior Manager Customer Experience at Rose Avenue Group

Duties & Responsibilities:Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropria...

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. Duties & Responsibilities: Manage patient and visitors queues using the (QMS) queue management system. Respond to all incoming calls at the customer care desk and making the appropriate transfers. Direct patients to the departments appropriately as recommende...

Customer Experience Operations Manager at BURN Manufacturing

Customer Experience Journey Architect at Equity Bank Kenya

2023 Mars Internship Experience Program at Mars

Customer Experience and Marketing Analyst Manager at Vivo Energy

Brand Experience and Assets Executive at Zuri Health

Customer Experience Business Analyst at BURN Manufacturing

Senior Lead- Employee Experience at M-KOPA Solar

Experience Designer at NCBA Group

Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...

Call Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.Operational Efficiency...