Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

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Listings from brightermonday.co.ke, careerpointkenya.co.ke and 10 more

User Experience Lead (Africa) at KPMG

    KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are...

    Seen 1 day ago onmyjobmag.com
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    User Experience Lead (Africa) At Kpmg

      Position SummaryThis role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are seamless, intuitive, and delightful to users. The UX Lead plays the strategic role of aligning product roadmaps with consumer/market needs, thereby, creating balanced and elegant product solutions amidst constraints in the product's ...

      Seen 22 hours ago onfindojobs.ke
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      Client Experience Manager

        Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

        Seen 2 days ago onfuzu.com
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        Head, Client Experience

          To lead bank-wide Client Experience (CX) strategy and scorecard formulation and enable the execution of a consistent pro-active approach to client experience for Personal & Private Banking (PPB) , other Business units. To set and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify sustainable resolution to client and st...

          Seen 2 days ago onfuzu.com
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          Head, Client Experience

            Job Description To lead bank-wide Client Experience (CX) strategy and scorecard formulation and enable the execution of a consistent pro-active approach to client experience for Personal & Private Banking (PPB) , other Business units. To set and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify sustainable resolution ...

            Seen 3 days ago onfindojobs.ke
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            Glover Experience Analyst (They/She/He)

              If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

              Seen 22 hours ago onfindojobs.ke
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              Glover Experience Analyst (They/She/He)

                Glover Experience Analyst (They/She/He)

                Seen 12 hours ago onbrightermonday.co.ke
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                Client Experience Manager At Savannah Healthcare

                  Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...

                  Seen 3 days ago onfindojobs.ke
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                  Customer Experience Officer (French Speaking)

                    Job Description Customer Experience Officers are required to: Have a direct day to day interaction with customers Proactively call customers to check satisfaction level. Monitor issues raised from the proactive calls and ensure the issues are closed. Work with internal partners to obtain answers/solutions to clients' queries Act as the advocate and impetus for process improvements within the bank...

                    Seen 2 days ago onfindojobs.ke
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                    Head, Client Experience

                      Head, Client Experience

                      Seen 3 days ago onbrightermonday.co.ke
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                      Head, Client Experience

                        Job DescriptionTo lead bank-wide Client Experience (CX) strategy and scorecard formulation and enable the execution of a consistent pro-active approach to client experience for Personal & Private Banking (PPB) , other Business units. To set and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify sustainable resolution t...

                        Seen 4 days ago onfindojobs.ke
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                        Head, Client Experience Job Standard Bank - Corporate Staffing Services

                          Job Description To lead bank-wide Client Experience (CX) strategy and scorecard formulation and enable the execution of a consistent pro-active approach to client experience for Personal & Private Banking (PPB) , other Business units. To set and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify sustainable resolution ...

                          Seen 5 days ago oncorporatestaffing.co.ke
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                          Glover Experience Analyst

                            Communication Strategy OwnershipDevelop and execute a comprehensive communication strategy, including creating engaging content, selecting appropriate channels, defining target audiences, and managing communication materials.Implement effective communication initiatives to foster strong engagement and connection with the riders' community.Courier Relations and AdvocacyBecome the trusted represent...

                            Seen 4 days ago onfuzu.com
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                            Customer Experience Officer (French Speaking) At Dorbe-Leit Solutions Limited

                              Job DescriptionCustomer Experience Officers are required to:Have a direct day to day interaction with customersProactively call customers to check satisfaction level. Monitor issues raised from the proactive calls and ensure the issues are closed.Work with internal partners to obtain answers/solutions to clients' queriesAct as the advocate and impetus for process improvements within the bank.Enga...

                              Seen 3 days ago onfindojobs.ke
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                              Glover Experience Analyst (They/She/He) At Glovo

                                Develop and execute a comprehensive communication strategy, including creating engaging content, selecting appropriate channels, defining target audiences, and managing communication materials.Implement effective communication initiatives to foster strong engagement and connection with the riders' community.

                                Seen 5 days ago onfindojobs.ke
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                                Client Experience Manager At Savannah Healthcare

                                  S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...

                                  Seen 4 days ago onfindojobs.ke
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                                  Glover Experience Analyst (They/She/He)

                                    Communication Strategy OwnershipDevelop and execute a comprehensive communication strategy, including creating engaging content, selecting appropriate channels, defining target audiences, and managing communication materials.Implement effective communication initiatives to foster strong engagement and connection with the riders' community.Courier Relations and AdvocacyBecome the trusted represent...

                                    Seen 6 days ago onfuzu.com
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                                    Client Experience Manager at Savannah Healthcare

                                      At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...

                                      Seen 4 days ago onjobwebkenya.com
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                                      Global Client Experience Specialist

                                        Seeking an experienced professional with 3 years strong track record in customer experience work preferably with a microfinance institution in a hotline management role.

                                        Seen 5 days ago onbrightermonday.co.ke
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                                        Head, Client Experience At Standard Bank Group

                                          Job DescriptionTo lead bank-wide Client Experience (CX) strategy and scorecard formulation and enable the execution of a consistent pro-active approach to client experience for Personal & Private Banking (PPB) , other Business units. To set and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify sustainable resolution t...

                                          Seen 4 days ago onfindojobs.ke
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                                          Glover Experience Analyst (They/She/He) At Glovo

                                            Join us as a Glover Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.THE JOURNEYCommunication Strategy OwnershipDevelop and execute a comprehensive communication strategy, including creating engaging content, selecting appropriate channels, defining target audiences, and managin...

                                            Seen 6 days ago onfindojobs.ke
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                                            Glover Experience Analyst (They/She/He) at Glovo

                                              Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering Summary Join us as a Glover Specialist and become a key member of Glovo s local operations team! We offer a challenging and d...

                                              Seen 6 days ago onjobwebkenya.com
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                                              Customer Experience Officer (French Speaking) at Dorbe-Leit Solutions Limited

                                                Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients success. About Job Customer Experience Officers are required to: Have a direct day to day interaction with customers Proa...

                                                Seen 4 days ago onjobwebkenya.com
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                                                Customer Experience Team Leader - Tour Company

                                                  We are seeking a dynamic and experienced Customer Experience Team Leader with a strong background in sales to join our passionate team. As the Customer Experience Team Leader, you will play a pivotal role in ensuring exceptional customer satisfaction throughout their journey with us, while also driving sales initiatives to maximize revenue.

                                                  Seen 8 days ago onbrightermonday.co.ke
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