new customer service jobs

Position Overview: Are you passionate about customer success and eager to learn from experienced professionals and a startup ecosystem? We are seeking a motivated and customer-centric Customer Success Fellow to join our growing team. In this internship role, you will gain valuable hands-on experience by assisting our team in onboarding new customers, building relationships, and ensuring their suc...

Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications.Preparing audit confirmations, certificate of balance, interest certificate and opinion letters for customers.Ensuring the completion of all Account opening Documentation and followi...

Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...

Position Overview:Are you passionate about customer success and eager to learn from experienced professionals and a startup ecosystem? We are seeking a motivated and customer-centric Customer Success Fellow to join our growing team. In this internship role, you will gain valuable hands-on experience by assisting our team in onboarding new customers, building relationships, and ensuring their succ...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Job SummaryThe ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organ...

Proactively building and implementing monitoring services, including end to end monitoring, scripting and automation, modern tooling and maintenance software. Use of AI and Machine learning to perform log analysis and create predictive models that will assist in identifying potential failures. Developing and executing automation scripts and maintenance jobs. Developing automation around monitorin...

JOB DESCRIPTION Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBI...

Location: Tala Road, Runda Off, Kiambu Road. Job type: Fulltime Indepth Research Institute (IRES) is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the succe...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Job Purpose:We're are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basis.You'll be pivotal in delivering outstanding customer service, overseeing inventory, merchandising products, addressing sales queries, and, maintaining the overall organization and appearance of the store. In...

OperationalExcellenceDevelop and implement strategies to ensure efficient and effective UAS operations, including mission planning, execution, and post-mission analysis.Monitor and optimize key performance indicators (KPIs) related to UAS services, such as mission success rate, turnaround time, and customer satisfaction.Lead continuous improvement initiatives to enhance operational processes, saf...

JOB DESCRIPTIONReporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBIL...

Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...

Customer Service Representative ( E- Commerce ) - Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best ...

Job Purpose:We're are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basis.You'll be pivotal in delivering outstanding customer service, overseeing inventory, merchandising products, addressing sales queries, and, maintaining the overall organization and appearance of the store. In...

Brief DescriptionThe candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of UAS Operators and ...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Job Purpose: We re are seeking for a passionate and dedicated Customer Servi...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Brief Description The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagem...

Job Description Brief Description The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of U...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and te...

Job Description:Our client is looking for a dynamic and results-driven Modern Trade and Institutional Sales Representative to drive sales growth in the modern trade and institutional segments. The ideal candidate will have a minimum of 5 years of experience in a similar role, preferably in the mattresses, furniture, office equipment, consumer electronics, or hotel supplies industries. Candidates ...

Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. Responsibilities Proactive...

Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity. Summary Our client is looking for a dynamic and results-driven Modern Trade and Institutional Sales Representative to drive sales growth in the modern trade and institutional segments. The ideal candidate...