Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. What You Will Do: Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Han...
The STRABAG Group s international activities executed by its subsidiaries STRABAG International GmbH and ZBLIN International GmbH comprise Transportation Infrastructures (roads, railways, airports and test tracks for the automobile industry), Building Construction (turnkey construction, industrial facilities) and Civil Engineering (bridges, dams, hydraulic asphalt engineering, tunnelling, pipe ja...
Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...
Oversee KPI Governance with all the stakeholders.Share regular Network insights with key focus on tool usage (Geolocation, Facebook Insight and SON).Deliver E2E QOS KPI Performance Evaluation and improvement plan. E2E Performance Monitoring and Evaluation, drill down analysis and taking appropriate KPI optimization and Improvement actions to resolve emerging quality issues for 2G/3G/4G/5G network...
1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaintain records, inventory and sparesReceive equipment, bench test, storage and RMA return handlingIncident and problem resolution as directed by NOC / TACProvide Service Desk / NOC / NMC cover dur...
Key Roles and Responsibilities: Performs basic problem determination and log the cases with Dimension Data Help Desk as the first point of contact. Collects relevant technical information. Attempt to resolve network and security related problem by following the guidance provided. Filter non-technical problems from technical problems with the help of Dimension Data Resolve known problems through p...
Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...
At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of Avon-like health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortified foods, clean cook stoves, water filters, an...
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...
Reporting Line: Field Team LeaderJob ObjectiveProvide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment.Key Duties & Responsibilities:1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaint...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...
Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: Field Team Leader Job Objective Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. Ke...
JOB DESCRIPTION Reporting to the Manager IT Networks the position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration. RESPONSIBILITIES Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maint...
Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system standards and procedures on network related issues and technically enforce the same.Working with the Digital Engineering team on providing various cloud solutions and integrations. Implementation, Configuration and sup...
JOB DESCRIPTIONReporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition.He/She will be required to formulate radio access design guid...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Leverage expertise in emerg...
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you...
JOB DESCRIPTION Reporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
Responsibility Summary:Network Monitoring.Network infrastructure planning and upgrades.Service Desk Management.Technical support.Successful project implementation.Proactive Risk Management.Documentation and Reporting.Vendor Management and Collaboration.Academic & Professional Qualifications Degree in Computer Science, Computer Engineering or IT related field.Skills/Experience RequiredAt least two...
Design: Design, Plans and optimization of wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency planning, parameter definition and ancillary equipment. Timely and accurate release of nominal, redesigns and integration parameters. Participate in MSVs, SAVs and IBS survey visits;Frequency Retunes: Continuously re...