What You Will Do:Handle customer issues (Normal CSR work)Handling Emergency cases and fault Isolation for the customerHandle dedicated supportHandle Software Update Management (SUM)To Be Successful in the Role You Must Have:Education: Bachelor's degrees in telecommunication engineering or related university degree.Min years of experience: 2 YearsDomain experience: BSS, Charging SystemDelivering r...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. What You Will Do: Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Han...
JOB DESCRIPTIONReporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. RESPONSIBILITIESThe product de...
JOB DESCRIPTION Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBI...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. JOB DESCRIPTION Reporting to the Billing Engineering Tech Lead,the pos...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Engineering Lead Service Availability, the po...
Reporting to the Billing Engineering Tech Lead, the position holder will work with the Revenue management; and product development team to design, configure, and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing, and advice on improvements in customer experience and journey. Responsibilities The product developme...
Engineering jobs. Reporting to the Billing Engineering Tech Lead, the position holder will work with the Revenue management; and product development team to design, configure, and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing, and advice on improvements in customer experience and journey. Responsibilities The...
Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. Responsibilities Proactive...
PurposeThe Policy, Research and Partnerships Manager who will be responsible in Leading the policy unit, including the research coordination, policy engagement at regional level and expected to work closely with the senior management team members, and strategic partners to provide leadership and strategic guidance in shaping the overall policy directions.Key ResponsibilitiesThe manager will be in...
The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...
JOB DESCRIPTIONReporting to theBilling Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services.He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. RESPONSIBILITIESOverall, the pro...
JOB DESCRIPTION Reporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. RESPONSIBILITIES Overall, the...
Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
JOB DESCRIPTIONReporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition.He/She will be required to formulate radio access design guid...
JOB DESCRIPTION Reporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
Engineering jobs Nairobi. Reporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. Responsibilities Ov...
PRE-SALES ENGINEER JOB RESPONSIBILITIESDesign and implement customers' Communication and Networking Solutions .Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs.Act as a contributing member of the project team from project inception to completion.Actively listen to client problems and needs to implement wel...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. PRE-SALES ENGINEER JOB RESPONSIBILITIES Design and implement customers Communication and Networking Solutions . Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions sa...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. Pre-Sales Engineer Job Responsibilities Design and implement customers Communication and Networking Solutions . Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions sa...
PRE-SALES ENGINEER JOB RESPONSIBILITIES Design and implement customers Communication and Networking Solutions . Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs. Act as a contributing member of the project team from project inception to completion. Actively listen to client problems and needs to implement ...
JOB DESCRIPTION Reporting to the Senior Manager Enterprise Projects Delivery and Customer Fulfillment the position holder will lead a projects team in planning, designing and building of proper and sound access technologies for Enterprise connectivity as well as to provide 2nd level technical support leadership for Enterprise Access network to ensure 99.99% Enterprise Access service uptime. RESPO...
JOB DESCRIPTIONReporting to the Senior Manager Enterprise Projects Delivery and Customer Fulfillment the position holder will lead a projects team in planning, designing and building of proper and sound access technologies for Enterprise connectivity as well as to provide 2nd level technical support leadership for Enterprise Access network to ensure 99.99% Enterprise Access service uptime.RESPONS...
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