Technical Support Specialist jobs in Nairobi

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Andersen in Kenya is a member of Andersen Global, an international association of member firms with more than 3,500 professionals worldwide, nearly 500 global partners and a presence in over 111 locations through its member firms and collaborating firms. The professionals of Andersen Global all over offices in the world share a common background and a vision. We value open communication, informat...

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

Job Description Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution b...

IT jobs in Nairobi. Tangaza University College is a private, Catholic university in Nairobi, Kenya. Position Summary: The overall objective of the ICT Manager is to organize and run the operations of information and communication technology to the ICT department so as to offer effective, professional and customer-oriented service to Tangaza University and related stakeholders. They should have st...

Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issu...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide acc...

Job Description :JOB PURPOSEThis position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across the WV Partnership. This role works with relevant focal points at GC, RO, FO and SO functions in identification, vetting and developing surge staff in preparedness for Emergency deployments.This enables the timely scale up ...

This position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across the WV Partnership. This role works with relevant focal points at GC, RO, FO and SO functions in identification, vetting and developing surge staff in preparedness for Emergency deployments.This enables the timely scale up and continuity of WV respons...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Summary This position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across ...

This position leads the Global Humanitarian Surge function which provides surge capacity deployment services for Responses and Field Offices across the WV Partnership. This role works with relevant focal points at GC, RO, FO and SO functions in identification, vetting and developing surge staff in preparedness for Emergency deployments. This enables the timely scale up and continuity of WV respon...

Role DescriptionAs a Structured Cabling Specialist at VPL, you will play a pivotal role in designing innovative solutions, promoting our esteemed brands, and fostering strong client relationships. Your expertise in structured cabling solutions will drive the success of our projects and contribute to the growth of our business in the competitive market.Key Responsibilities:Solution Design: Collabo...

Vanguard Powersol Ltd are the market leaders in Power Protection systems and data center infrastructure. We are authorized distributors for Eaton, TrippLite, D-Link, Vertiv, Panduit and Rocket Batteries, and are a firm with the capability of providing end-to-end solutions for reliable power back-up and IT infrastructure needs. Summary As a Structured Cabling Specialist at VPL, you will play a piv...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary poi...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role...

Brief DescriptionS/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.Detailed DescriptionServe as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Position Overview:Nathan Digital is actively looking for skilled individuals with extensive customer service and retention background to join our Freelancing Team as a Retention Specialist in Nairobi, Kenya. As a member of the Retention Team, you will play a pivotal role in maintaining and enhancing client relationships to ensure long-term satisfaction and loyalty. Your primary responsibility wil...

Position Overview:Nathan Digital is seeking skilled individuals with previous experience in the IT industry to join our Freelancing Support team in Nairobi, Kenya. As a Freelancing Support Specialist, you will play a vital role in providing technical assistance and support to our clients on a freelance basis, contributing to the success and satisfaction of our clients while leveraging your IT exp...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...