Service Centre Manager jobs in Nairobi

Work with the leadership team to develop and implement strategic plans for the centre.Monitor and analyze key performance indicators (KPIs) and all operational performance reports to identify opportunities for improvement. Build and develop workforce management processes, and collaboration to deliver desired workforce results and align workforce capacity and capability with business strategies wh...

Job Description The Role We are looking for a Supply Chain Manager based in Nairobi, Kenya who is passionate about people and wants to partner with us on a transformative journey to leave a lasting impact on a global scale. Toll is excited and proud to work on behalf of the Australia Department of Home Affairs to deliver services in support of Refugees and Humanitarian visa applicants related to ...

Specific Duties: Supervise leadership of the teams providing HR services. Foster Business Partnerships with functions directly engaged in research for development and those in support thereof. Recruiting international and national staff with the capabilities and competences required for the present and future. Work with research leaders to anticipate future needs and lead the talent pooling, attr...

In our endeavour to transform leadership in Africa in the 21st Century, Strathmore Business School (SBS) has taken the responsibility of influencing leadership of public and private sectors in the continent. This we believe is our overarching mission at SBS; Service to Society through the development of international executive business management and leadership programs. Since its inception in 20...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities Work with the leadership tea...

Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines.1. KEY TASKS AND RESPONSIBILITIESAnswer incoming telephone calls into the Call Center in a professional manner at all timesWorking with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL MembersManaging...

Job Description At Toll, we aren't just moving businesses; we are moving the world towards a brighter, more compassionate future! And now, we've been granted an extraordinary opportunity to make a real difference in the lives of those in need. We've proudly secured a groundbreaking contract with the Australian Department of Home Affairs, and we're ready to embark on an incredible mission! Imagine...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

Liquid Intelligent Technologies is a leading connectivity, innovation and intelligent technology company across 13 countries, primarily in Eastern, Central and Southern Africa, that is building a digital future for Africa. Summary The purpose of this role is to support to the Operations manager for all operational tasks and activities within co-location and other operational areas. Key Result Are...

Liquid Intelligent Technologies is a leading connectivity, innovation and intelligent technology company across 13 countries, primarily in Eastern, Central and Southern Africa, that is building a digital future for Africa. Description The purpose of this role is to support to the Operations manager for all operational tasks and activities within co-location and other operational areas. Key Resul...

Job DescriptionAt Toll, we aren't just moving businesses; we are moving the world towards a brighter, more compassionate future! And now, we've been granted an extraordinary opportunity to make a real difference in the lives of those in need. We've proudly secured a groundbreaking contract with the Australian Department of Home Affairs, and we're ready to embark on an incredible mission!Imagine b...

At Toll, we do more than just logistics we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge big or small. Responsibilities At Toll, we aren t just moving businesses; we are moving the world towards a brighter, more compassionate future! And now, we ve been granted an extraordinary opportunity to make a real differen...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The purpose of the role is to build and sustain a rapport with Churches and Religious Institutions. The key responsibility is; customer acquisition, retention, a...

The Role: Reporting to the Associate Director, Global Operations, Africa the incumbent will be responsible for the day-to-day accounting and financial service support for the Nairobi Office and Africa Region Operations. The incumbent will primarily work within the Nairobi office operations team and will be expected to collaborate with the finance team in the US. This role will be based in the Nai...

Job Description Duties Manage the Food and Beverage function of existing and upcoming hospitality services, including a Bistro & Bar and 2 Cafes Planning of Events and Catered meetings in all Centres, with adequate support to CRMs for execution for cities outside Nairobi Manage the execution of all business events and catered meetings in all Nairobi Centre. Support the Events Manager in both the ...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose To provide specialist advice to the Managed Services Function ...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. Duties Manage the Food and Beverage function of existing and upcoming hospitality services, including a Bistro & Bar and 2 Cafes Planning of Events and Catered meetings in all Centres, ...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Key Responsibilities: As World Vision International s Director of Talent Acquisition (TA), you will lead and develop a highly proficient, global Talent Acqu...

The Role: Reporting to the Associate Director, Global Operations, Africa the incumbent will be responsible for the day-to-day accounting and financial service support for the Nairobi Office and Africa Region Operations. The incumbent will primarily work within the Nairobi office operations team and will be expected to collaborate with the finance team in the US. This role will be based in the Nai...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/PurposeEnsure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, clien...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL188 Role Purpose The main purpose is to play a key role in ensuring...

Job DescriptionJob Purpose To support Bank management in the identification and management of compliance risk as required by relevant regulatory, supervisory and statutory regulations/guidelines, applicable codes of conduct and minimum standards.Update of Compliance Policies and DocumentationUpdating the regulatory universe and ensuring the compliance risk management plans (CRMPS) for new laws, r...