Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
Duties and responsibilities at this level will entail:Coordinating all Reception/Customer Care desk activities in the College;Manning the Reception/Customer Care desk; in charge of customer service to walk in and online customers, communicating courteously with customers via social media, telephone, email, letter and face to face; directing customers to online resources;Ensuring professional, tim...
Our approach. Equity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a network of Medical-Entrepreneurs to provide standardized, quality and affordable healthcare services throughout Kenya. Equity Afia plans to provide comprehensive outpatient services through an estimated 300 outpatient health facilities over the next few years. Our main g...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
When you choose to launch your medical career at KMTC, you join more than 26,000 students at the College who aspire to improve the health of communities they live in.When you join one of the 50-plus specialized courses offered at KMTC, you will be a part of the biggest human resource contribution to the health sector in Kenya; more than 80 percent of the hospitals workforce is trained at KMTC. Du...
At least 2 years working experience in a busy Customer Care environment
Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalismReceiving and directing incoming calls as well as making outgoing calls as appropriate.Ensuring that the reception is always mannedEnsuring that call messages are taken and forwarded to the appropriate persons. Messages can be forwarded via email for those with email.At...
ROLESGreeting guests with direct eye contact and a smile, welcoming them to the facility.Make guest reservations for services.Creating content about the business and posting them on social media platforms and regularly engaging customers by responding their queries on social media.Answer telephones in 3 rings and provide proper response must have excellent phone etiquette (appointment booking, an...
MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. ROLES Greeting guests with direct eye contact and a smile, welcoming them to the facility. Make guest reservations for services. Creating content about the business and posting them on social media platforms and regularly en...
Operations and Administration Department Nairobi, Kenya: Coulson Harney LLP Purpose: To provide highest standards in delivery of the Firm s critical services to ensure all clients expectations are exceeded. Experience and Qualifications: 3 years experience within admin role in a corporate/professional services environment Proficient in English Computer literate with proficiency in MS Office (Word...
Bowmans (Law Firm) help our clients overcome legal complexity and unlock opportunity in Africa. Purpose: To provide highest standards in delivery of the Firm s critical services to ensure all clients expectations are exceeded. Job Accountabilities: Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism Receiving and direct...
Live the Nova CulturePerform a wide variety of clerical and other office functions and activities related to the administration of diverse programs and operations at the school. Make and receive phone calls on the school s telephone lines.Schedule meetings for The Principal in line with the diary.Facilitate the Public Relations function of the front office including communication(school emails an...
DescriptionYou will be responsible for (but not limited to): Checking guests in and out of the hotel Maintaining guest accounts and processing guest transactions during their stay Dealing with any and all special needs or requests from guests during their stay Assisting with reservations for guests as and when requiredMinimum Requirements: Matric Hospitality Qualification or Similar 1 - 2 Years R...
ABOUT THE ROLEKey responsibilities for the role include:Live the Nova CulturePerform a wide variety of clerical and other office functions and activities related to the administration of diverse programs and operations at the school. Make and receive phone calls on the school's telephone lines.Schedule meetings for The Principal in line with the diary.Facilitate the Public Relations function of t...
ABOUT THE ROLE Key responsibilities for the role include: Live the Nova Culture Perform a wide variety of clerical and other office functions and activities related to the administration of diverse programs and operations at the school. Make and receive phone calls on the school s telephone lines. Schedule meetings for The Principal in line with the diary. Facilitate the Public Relations function...
Nova Pioneer is looking for a superstar School Receptionist for our Tatu Girls School. This is an opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who shape the African Century. The successful candidate should be willing and ready to start with us in March 2024. About Nova Pioneer Imagine a world in which every young person acro...
Duties and ResponsibilitiesCovering the reception area at all times, welcoming visitors, processing deliveries and dealing with queries.Attending to all emails, posts and telephone messages in a timely manner, and directing correspondence to the relevant departments.Ensuring the visitor book is completed and signed.Setting up meeting rooms and keeping them looking presentable throughout the day.A...
Job Description for ReceptionistGreet clients and visitors with a positive, helpful attitude ensuring excellent customer service.Ensure reception area is tidy and presentable, with all necessary stationery and material.Assisting with a variety of administrative tasks including copying, scanning, taking notes and making travel plans.Preparing meeting and training rooms.Answering phones in a profes...
Kreston KM is a firm of Certified Public Accountants registered and operating under the Accountants Act Chapter 15 of 2008 Laws of Kenya. It is associated with Kreston KM Consulting Ltd which specializes in the provision of non-audit professional services including management consultancy. Responsibilities Greet clients and visitors with a positive, helpful attitude ensuring excellent customer ser...
Position: Floor Supervisor & Receptionist Beauty Parlor Industry: Beauty Location: Nairobi Gross Salary: KES. 20,000 - 25,000 Job Purpose: As a floor supervisor/ receptionist you will play a crucial role in ensuring the smooth operation of our salon's front desk area while also supervising the reception team. You will be responsible for providing exceptional customer service, managing appointment...
Who we are We are a group of qualified and experienced doctors who have come together as a network of medical entrepreneurs with the aim of providing high quality, affordable and accessible healthcare to the majority of Kenyans. Meet our able team on ground to serve you. Our approach. Equity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a...
DataForce by TransPerfect is seeking a Receptionist to join our team. The primary responsibility of the Receptionist is scheduling and assisting participants for one of our data collection projects taking place in Nairobi, Kenya. Work Responsibilities Manage and coordinate participant scheduling for study appointments Handle phone calls, emails, and in-person inquiries with professionalism Mainta...
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