Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. MAJOR RESPONSIBILITIES Manages an active caseload of case management cases for Cigna and provides one on one case management to customers to improve health s...
MAIN PURPOSE OF THE JOB: The Case and Claims Manager will have the responsibility to drive and grow and the case and claims management strategy; oversee the processing of health insurance claims to ensure the procedure is handled efficiently, accurately, and enhance the quality of patient management, maximize satisfaction, and promote cost effectiveness. The successful candidate will be accountin...
Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...
CarePay is a Kenyan company that administers conditional healthcare payments between funders, patients and healthcare providers. Through our M-TIBA platform, CarePay directs funds from public and private funders directly to patients into a health wallet on their mobile phone. MAIN PURPOSE OF THE JOB: The Case and Claims Manager will have the responsibility to drive and grow and the case and claim...
Major Responsibilities Manages an active caseload of case management cases for Cigna and provides one on one case management to customers to improve health status, reduce health risks and improve quality of life. Uses clinical knowledge and Cigna approved guidelines and tools to assess diagnosis and treatment plans and goals and identifies gaps in care or risks for readmission or complications. W...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit headquartered in Belgium focuses on the needs of International Organisations. Major Responsibilities Mana...
We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nu...
Job Description The Role We are looking for dynamic Case Managers based in Nairobi, Kenya to join our case management team dedicated to providing exceptional customer service to customers across the Middle East. Toll is excited and proud to work on behalf of the Australian Department of Home Affairs to deliver services in support of Refugees and Humanitarian visa applicants associated with medica...
At Toll, we do more than just logistics we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. The Role We are looking for dynamic Case Managers based in Nairobi, Kenya to join our case management team dedicated to providing exceptional custom...