Customer Support:Provide technical support to customers by troubleshooting system-related issues.Ensure prompt and effective resolution of customer inquiries and concerns. Reporting and Documentation:Prepare reports and documentation on customer feedback and system performance.Maintain detailed records of customer interactions and solutions provided. Customer Data Analysis:Collect and analyze cus...
Duties and ResponsibilitiesThis will be the entry and training grade for this cadre. An officer at this level will be on job training and will work under the guidance of a senior and more experienced officer. Duties and responsibilities at this level will include:-Receiving, recording, packaging, dispatching, analyzing and preserving samples; Preparing media, stains and dyes; maintaining biologic...
Business partneringBe the key contact person for MU Central East West Africa marketing director and SSA marketing teams on NIVEA categories and marketing controlling topics.Provide data consolidation, analyses, simulations, and insights to the NIVEA Marketing Controlling Manager SSA and marketing teams.Actively steer the financial performance and defined KPIs for SSA with the marketing teams prov...
The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...
Job DescriptionWe are seeking a passionate and detail-oriented Customer Experience Analyst to join our team. If you are enthusiastic about providing exceptional customer service and possess basic technical knowledge of systems, we want to hear from you!The ideal candidate will play a pivotal role in enhancing our customer interactions and ensuring seamless experiences. You will work closely with ...
Savannah Informatics Limited (Savannah), is a clinician-led health informatics company delivering innovative and interoperable healthcare solutions to improve access to affordable quality healthcare. Savannah is privately owned and has an established footprint and operating base in Kenya with over 140 employees, majority of whom are informatics professionals. Summary We are seeking a passionate a...
Role Purpose Support the business steering of NIVEA Brand categories for SSA (Management Unit: Southern Africa & Central East West Africa) countries on topline, profitability, and marketing investments by bringing relevant insights promptly to the table to have meaningful discussions, right decisions, and actionable outcomes. Perform marketing controlling activities i.e., forecast, planning, anal...
Role PurposeSupport the business steering of NIVEA Brand categories for SSA (Management Unit: Southern Africa & Central East West Africa) countries on topline, profitability, and marketing investments by bringing relevant insights promptly to the table to have meaningful discussions, right decisions, and actionable outcomes. Perform marketing controlling activities i.e., forecast, planning, analy...
Role PurposeSupport the business steering of NIVEA Brand categories for SSA (Management Unit: Southern Africa & Central East West Africa) countries on topline, profitability, and marketing investments by bringing relevant insights promptly to the table to have meaningful discussions, right decisions, and actionable outcomes. Perform marketing controlling activities i.e., forecast, planning, analy...
ProductExecute product related activities in line with the agreed policies, procedures, and service level agreements.Conduct in-depth analysis to ensure that the organisations' products and services adhere to all relevant legislation and regulations.Risk, Regulatory, Prudential & ComplianceStay abreast of, identify and report / escalate on any new and emerging trends and typologies in the legisla...
Job PurposeTo conduct surveillance, analyse and investigate customers with respect to potential terrorist financing and money laundering related to bribery, corruption, and other predicate offences or other suspicious activity, based on System and Manual Alerts. This is essential to contribute to the assurance that business is undertaken in a compliant manner to avoid operational losses, fines, p...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose To conduct surveillance, analyse and investigate customers wit...
Data Organization: Collating, mining, and organizing historical and new data from primary and secondary sources into a format usable for high-density data analysis and visualization.Data Collection: Developing and implementing data collection systems and other strategies that optimize statistical efficiency and data quality.Data Integrity and Storage: Filtering and cleaning data to ensure accurac...
About Sportserve Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafa...
Data Organization:Collating, mining, and organizing historical and new data from primary and secondary sources into a format usable for high-density data analysis and visualization.Data Collection:Developing and implementing data collection systems and other strategies that optimize statistical efficiency and data quality.Data Integrity and Storage:Filtering and cleaning data to ensure accuracy a...
PROGRAM DESCRIPTION:SAFIC is an African-led Centre of excellence at the SBS seeking to empower, enable and scale agri-food innovations, and enhance the competitiveness of food systems across the continent. SAFIC is driven by a clear mission to enhance the competitiveness of the agriculture and agrifood industry in addition to facilitating and supporting innovations within strategic areas of the s...
Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. SUMMARY SAFIC is an African-led Centre of excellence at the SBS seeking to empower, enable and scale ag...
1. They willprovide support to newly hired staff members by offering training onoperational procedures. 2. Thecandidate will ensure that deliveries and pickups from the airport/park arecompleted in a timely manner while adhering to all operationalprocedures. 3. They willreport and escalate any unresolved Operations issues to management and providejustifiable reasons for any deviations from standa...
UN Women ESARO seeks to hire a professional graphic illustrator/ artist to support in producing various visual communications products related to ending violence against women.The consultant will be reporting to the Policy Specialist for Ending Violence against Women and will be supported by the Programme Coordinator for ACT and Programme Analyst for EVAW, who will be the point of contact on the ...
Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...
As a result of the vast amount of data and analysis that the Peace and Development Team is producing, it will be necessary to present data and information visually in order to communicate different analyses by demystifying complex data, emphasizing key insights, contrasting various scenarios, engaging your audience, and assisting in decision-making and action planning.Duties And ResponsibilitiesU...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...
As a result of the vast amount of data and analysis that the Peace and Development Team is producing, it will be necessary to present data and information visually in order to communicate different analyses by demystifying complex data, emphasizing key insights, contrasting various scenarios, engaging your audience, and assisting in decision-making and action planning.Duties And ResponsibilitiesU...
About Us Savannah Informatics is a Kenyan e-Health software company founded by clinicians and finance specialists to deliver interoperable, connected solutions for healthcare facilities, organizations, and regions. Our vision is to enable a better healthcare future for Kenya through the pioneering use of information technology and knowledge creation. We are a company with great ideas and employee...
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