Job Purpose/Mission?Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first and last impressio...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Role Statement purpose: Selling the hotel products and services (Conference packages and Accommodation) in order to grow the hotel business to meet set targets. Key Responsibilities: In liaison with the Assistant Sales Manager, establish...
About the Role You will support our global recruitment team in attracting the right talent. We are looking for an effective team member with solid project management experience. You are passionate about people and finding creative solutions. You sincerely enjoy working with people from different backgrounds, understand how to use the power of storytelling, and excel in a client-centric, fast-pace...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Job Description Role Statement: To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient manner to ensure customer satisfaction. Key Responsibilities: Welcoming and greeting guests warmly as they enter, and putting them on a waiting list as necessary Communicating accurate wait times Managing the seating arrangement...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
Role Statement:To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient manner to ensure customer satisfaction.Key Responsibilities:Welcoming and greeting guests warmly as they enter, and putting them on a waiting list as necessary Communicating accurate wait times Managing the seating arrangement by allocating gues...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
Salary: 150KOur client is a fast-growing dairy production company involved in probiotic yoghurt production. They are looking for a well experienced, self driven and experienced candidate to fill in the role of a General Trade Manager.The main purpose of this role is to manage the company's General Trade distribution channels in order to realise increased sales productivity, meet revenue and cash ...
One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About the Role You will support our global recruitment team in attracting the right talent. We are looking for an effective team member with solid project management experience. You are passionate about people and fin...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Statement: To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient manner to ensure customer satisfaction. Key Responsibilities: Welcoming and greet...
The Talent Nexus is a full-service Recruitment and Talent Management company, proud to be serving small and medium businesses across Kenya. We are obsessed with customer experience. We are specialists in executive search and recruitment Salary: 150K Summary Our client is a fast-growing dairy production company involved in probiotic yoghurt production. They are looking for a well experienced, self...
Job Description Cluster Marketing & Communications Manager Your leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to ea...
Human Resource PlanningPlan and execute organisational objectives in line with the strategic plan in collaboration with senior management teamEnsure the organisation has the right number of employees with the necessary skills to meet its goals through workforce analyticsForecasting future staffing needs and ensuring that the recruitment and training programs meet these needsLead the succession pl...
Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and development, incentive programs, talent...
Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from ea...
Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...
Future Talent Project Manager Execution
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Your leadership as the Cluster Marketing ...
Your Opportunity If selected for Future Talent Program, you will experience a carefully designed immersive 18-month development program where, through job rotations, you will explore different areas of our business worldwide. Throughout this journey, you will develop your knowledge and skills in a very accelerated and hands-on way. You will be part of a strongly connected global community and hav...
About the Job:You will work within the support function of the Global Service Delivery teams in East Africa as part of our Operations department.As the Senior Manager of Operations, you will lead and support formulating overall company strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our p...
Job DescriptionTo display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets' strategy and values.To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively to maintain a professional brand image to all concerned stakeholders.To enforce and adhere to all laws, health, safety & environmenta...
Job Description To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues to support Hotel Outlets' strategy and values. To always represent and promote Pullman Nairobi Upperhill F&B Outlets positively to maintain a professional brand image to all concerned stakeholders. To enforce and adhere to all laws, health, safety & environme...
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