Key ResponsibilitiesAlways demonstrate sincere customer focus and true appreciation for the guest experience.Be the single point of contact for Dignitaries, VIP, and VVIP guests and coordinate their Spa experience.Develop and maintain an adequate professional product program.Develop and maintain retail product program.Ensure all dealings with guests at the spa and health club area meet or exceed ...
Hospitality jobs in Kenya. Gross Salary: Ksh 120k 150k, Our client in the hospitality industry seeks to hire a Spa Manager who will be in charge of overseeing a spa facility and spa treatments. As the Spa Manager, he/she will play a very important role in the day-to-day operations of the SPA and health club department. Should strive to maintain and motivate the entire SPA team, and also be able t...
Job Description We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest s satisfaction and strategic development of the hotel. This role is also responsible for overseeing accomm...
We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager.The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest's satisfaction and strategic development of the hotel. This role is also responsible for overseeing accommodation, food and...
A 43-room beautiful boutique hotel in a wonderful location that started operations in Milimani Area,Agha Khan road ,opposite Police line on 1st January 2018.It is under the umbrella of BEDROCK HOLDINGS LTD Summary We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, qual...
GROUP HUMAN RESOURCE MANAGEROur Client, operating a portfolio of various businesses in hospitality, manufacturing, real estate, farming and retail sectors, seeks to recruit a Group Human Resource Manager. He/she will be responsible for planning and directing all human resource programs, policies and activities, including: talent acquisition and retention; compensation; benefits; employee relation...
Company DescriptionAbout Our HotelThe iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930's as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial r...
Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love, care for the world,...
Job PurposeThe HRD will be responsible for developing and executing HR strategies that support the organization's objectives, foster a positive work culture, and enhance employee engagement and performance within the dynamic tourism industry.Key Responsibilities:HR Strategy and Planning: Develop and implement comprehensive HR strategies aligned with the company's business objectives and growth pl...
Location: Kenya Our client, in the Tourism and Travels industry in the region, is seeking to recruit a Human Resources Director Job Purpose The HRD will be responsible for developing and executing HR strategies that support the organization's objectives, foster a positive work culture, and enhance employee engagement and performance within the dynamic tourism industry. Key Responsibilities: HR St...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate ...
Job Description Fairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Kenya, enhancing the local authenticity and locally sourced products to deliver a unique guests experience through a culin...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through...
1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...
Natural State s mission is to scale nature restoration and protection by developing cost-effective, scalable impact monitoring solutions to assess the impact of nature-based solutions, and to inform new, equitable nature-based financing mechanisms. Natural State is a non-profit organisation head-quartered in northern Kenya. Established in 2021, we have built a team of 30 team members, individuall...
Job briefWe are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll management and requires good knowledge of labour laws.ResponsibilitiesDevelop hiring plans for every department in the hotel based on seasonal necessities.Monitor employee wor...
Stedmak Gardens and Hotel is one of a kind hotel, apart from being located in a serene and superb surroundings and also neighboring popular landmarks like the Bomas of Kenya. Job brief We are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll...
Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. What You Will Do Grow sales within an existing territory of f...
La Beila Hotel in Meru County is an intimate establishment that encapsulates luxury, elegance and tranquility. Our amenities include an exceptional dining restaurant, a classic bar, tastefully finished rooms and fast Wi-Fi. These are complemented by exquisitely rich décor with antique furniture and art. La Beila Hotel Meru provides a friendly atmosphere coupled with impeccable service and complem...
Position Overview:As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ensure that our agents consistently deliver outstanding service to our clients and maintain high standards of professionalism and efficiency. This role requires a meticulous attention to detail, excellent commu...
The Offer Work in a company with a solid track record of performance Flexible working options A role that offers a breadth of learning opportunities The Job Your responsibilities will include: Supervise and develop the performance of all operating departments, including but not limited to: reservations, front office, guest services, housekeeping, food and beverage, purchasing, security and mainte...
As Executive Chef, you will establish and execute the strategic operations of the culinary section for the Fairmont Mount Kenya Safari Club in Kenya, enhancing the local authenticity and locally sourced products to deliver a unique guests experience through a culinary journey.In this role you will work closely with the Director of Operations to ensure that the each of the culinary vision for the ...
Job DescriptionFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.As Executive Chef, you will establish and execute ...
Job Description Fairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Front Office Agent/Cashier who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories. As Executive Chef, you will establish and execut...
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