PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...
Main purpose of the job Accountant will be in charge on all financial matters and offering financial expertise to the organization. One will be in charge of the day-to-day performance of the Finance and Accounts office, offering direction and guidance in the preparation, examination and analysis of financial statements, and other financial reports and to assess their accuracy, completeness, and c...
Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...
Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...
PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...
Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization. Summary The Data management intern will work in the Data & Statistics Department closely with the Data & Statistics Manager to handle all kinds of Data ...
ROLE PURPOSE: We are seeking a highly motivated, confident and dynamic individual to join our team as a Management Trainee to support in Administrative duties. This entry-level position offers an excellent opportunity for recent graduates or individuals that are technology-savvy and looking to transition into administrative roles. The role holder will undergo comprehensive training, challenging e...
Duties and ResponsibilitiesProvide technical support and assistance to end-users, including troubleshooting hardware, software, and network issues via phone, email, or in-person.Install, configure, and maintain computer hardware, software, and peripherals, including desktops, laptops, printers, scanners, and mobile devices.Set up and configure user accounts, email accounts, and access permissions...
Requirements for Appointment For appointment to this grade, a candidate must have: - Cumulative service period of fifteen (15) years, in the field of Information Communication and Technology, three (3) of which must have been in the grade of Assistant Director, Management Information Systems PSC 5 or in a comparable and equivalent position in the wider Public Service; Bachelors degree in any of t...
Duties & Responsibilities:Order Processing:Review and process customer orders, ensuring accuracy and completeness of information.Communicate any discrepancies or missing details to the engineering team or any other relevant teams.Dispatch and Delivery Coordination:Preparing and aligning daily route plans.Ensuring dispatched merchandise arrives safely at their drop-off points.Ensure dispatch produ...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Duties & Responsibilities: Order Processing: Review and process customer orders, ensuring accuracy and completeness of information. Communicate any discrepancies or missing details to the engineering team or any other relevant teams. Dis...
Duties and ResponsibilitiesDevelop and execute content strategies to support brand objectives, increase brand awareness, and engage our audience across multiple channels, including but not limited to social media, website, blog, email, and video platforms.Create original, high-quality written, visual, and multimedia content, including articles, blog posts, social media posts, videos, infographics...
Duties and ResponsibilitiesManage all aspects of property operations, including leasing, maintenance, rent collection, and tenant relations.Market and advertise available rental units to attract prospective tenants and minimize vacancy rates.Screen prospective tenants, conduct property tours, and negotiate lease agreements in accordance with company policies and applicable regulations.Coordinate ...
Duties and ResponsibilitiesProvide leadership and direction to department managers and supervisors, fostering a collaborative and high-performance work environment.Develop and implement operational policies, procedures, and performance standards to achieve organizational goals and objectives.Monitor and evaluate departmental performance, productivity, and efficiency, identifying areas for improve...
Duties and ResponsibilitiesProvide overall leadership and oversee effective management of the school.Ensure the school maintains a safe and caring environment that fosters academic excellence and overall well-being of pupils and teachers.Ensure prudent management and use of school resources (school furniture's, generator books etc.)Coordinate learning programs and activities.Oversee teachers' mee...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose: The main purpose of this position is to review draft pleadings, guide amicable settlement of disputes, provide counsel on procedural steps to be taken in terminating contracts to avert legal suits as well as drafting and re...
Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The Customer Experience Executive is responsible for d...
Duties and ResponsibilitiesTraining or certification in chauffeur services or defensive driving is preferred.Proven experience as a chauffeur or driver, preferably in VIP or executive transportation services.Valid driver's license with a clean driving record and demonstrated safe driving skills.Excellent knowledge of local roads, traffic patterns, and landmarks, with the ability to navigate effic...
Interactive Resource Management LTD; we are a Human Resource management consulting firm that offers deep industry knowledge with specialized expertise in HR Services. Summary The role entails serving as an in house sales person whose responsibility would be to win new business for the organization through producing and managing commercially responsive quotes to clients and partners. Your Tasks an...
Duties and ResponsibilitiesPlan and implement developmentally appropriate curriculum and activities for young children.Create a warm, nurturing, and safe environment where children can learn and grow.Foster positive relationships with children, parents, and colleagues.Observe and assess children's development and progress, and communicate with parents about their child's achievements and areas fo...
Duties and ResponsibilitiesDevelop and implement social media marketing strategies to increase brand awareness, engagement, and conversion.Create, curate, and manage all published content (images, videos, written, and audio/podcast) across various social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.Monitor and analyze social media trends, audien...
Job Summary: The role of this position will be to manage and Support the Overall HR functions keeping a keen eye on Performance Management to develop efficient practices and strategies that maximize employee performance and support their development in line with both the Company s HR Policy and Strategic goals. Key Responsibilities: Identify overarching company performance and development goals. ...
Duties and ResponsibilitiesDevelop and implement strategic sales plans to achieve company sales targets and objectives.Lead and motivate the sales team to meet and exceed sales targets through effective coaching, mentoring, and performance management.Identify new business opportunities and develop relationships with corporate clients to expand the company's customer base.Build and maintain strong...
The role entails serving as an in house sales person whose responsibility would be to win new business for the organization through producing and managing commercially responsive quotes to clients and partners.Your Tasks and Responsibilities;Responsible for on and off network sales engaging and maintaining profitable partnerships with potential and existing clients.Achievement of set revenue targ...
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