management jobs in hotel industry

Company DescriptionAbout Our HotelFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards.The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930...

Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests' need...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

1. Sales Strategy: Develop sales strategies and action plans to achieve revenue targets for rooms, event spaces, and other hotel amenities. Identify and pursue new business opportunities, including corporate accounts, group bookings, and partnerships with local businesses and organizations. Maintain a pipeline of leads and prospects, nurturing relationships and converting them into sales opportun...

Hotel jobs Nairobi. Salary: KES 22-26K Our client, an upscale restaurant in Nairobi, is looking to hire Waiters.As a Waiter, you will be at the forefront of their mission to provide great customer experience to clients. Key Responsibilities: Greeting customers and presenting menus, making suggestions based on their preferences. Taking and serving food/drinks orders, up-selling when appropriate. A...

1. Housekeeping Operations Management: Develop and implement housekeeping standards, policies, and procedures to maintain cleanliness and hygiene throughout the hotel. Plan and coordinate daily housekeeping activities, including room cleaning, laundry services, and public area maintenance. Inspect guest rooms, suites, and common areas regularly to ensure they meet established cleanliness standard...

Main PurposeTo conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the Pizza Inn, Chicken Inn and Creamy Inn brand for all stores in the assigned region. Ensuring that service, product quality, and operational standards are met.Key AccountabilitiesEnsures all stores are adher...

Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...

La Beila Hotel in Meru County is an intimate establishment that encapsulates luxury, elegance and tranquility. Our amenities include an exceptional dining restaurant, a classic bar, tastefully finished rooms and fast Wi-Fi. These are complemented by exquisitely rich décor with antique furniture and art. La Beila Hotel Meru provides a friendly atmosphere coupled with impeccable service and complem...

THE PURPOSEThe main purpose of the Lodge Manager is to manage the lodge and thereby create a profound guest experience, in the line with the service vision and creative concepts of the Lodge.It is the responsibility of the Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within the lodge. The role is additionally strategic in nature and the lodge man...

Simbisa Kenya has been operating in Kenya for more than 20 years. We have various brands that complement each other, these include; Chicken Inn, Pizza Inn, Creamy Inn, Galito s, Stop & Shop & Bakers Inn. Main Purpose To conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the...

Tanganyika Wilderness Camps presents a unique collection of Permanent Tented Camps, Mobile Camping and Lodges in Tanzania. Our properties are all situated in private areas of exceptional natural beauty, rich in wildlife and inhabited by spectacular local tribes and a farm at the foot of the Ngorongoro Crater Salary Range : KSh 50,000 KSh 100,000/month THE PURPOSE The main purpose of the Lodge Man...

Job DescriptionResponsible for maximizing the hotel's meeting and events revenue.Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits.Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries in...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary The Digital & Social Media Manager will b...

Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. What You Will Do Grow sales within an existing territory of f...

Job DescriptionDigital & Social Media ManagerThe Digital & Social Media Manager will be in charge of managing and growing digital media channels within the accor network including social media. Optimise all the digital assets,systems and channels provided by Accor,like CRM, Newsletter,Websites,databases etc at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benef...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Your leadership as the Cluster Marketing ...

Job Description Responsible for maximizing the hotel's meeting and events revenue. Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits. Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards. Sound knowledge of local tourist attractions, restaurants, shows, bars...

Job Description Cluster Marketing & Communications Manager Your leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to ea...

The Assistant Director- Tourism Development and Promotion shall report to the Chief Officer Commerce, Tourism and Co-operatives.An officer at this level will be based at the County Headquarters and will be responsible for the coordination of activities in the Tourism Development and Promotion.Duties and ResponsibilitiesTechnical advisor on matters pertaining to tourism development and promotion;C...

Job DescriptionCluster Marketing & Communications ManagerYour leadership as the Cluster Marketing & Communications Manager will guide the Digital, Marketing and Communications strategies at Fairmont The Norfolk and Fairmont Mara Safari Club.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qu...

Vihiga County whose headquarters is in Mbale is Located in the Western Region of Kenya. It boarders Nandi to the East, Kisumu County to the South, Siaya County to the West and KAKAMEGA County to the North. It is one of the four Counties in the former Western Province. Vihiga County has five Constituencies; Luanda, Emuhaya, Hamisi, Sabatia and Vihiga. The County s population stands at 612,000. Sum...

Our aim at Boma International Hospitality College (BIHC), in partnership with the Business and Hotel Management School (BHMS) in Switzerland is to nurture your interest in the hospitality industry and empower your ambitions. We have developed a state of the art study programme designed to facilitate access to demanding, while rewarding careers. WHAT YOU WILL DO As a lecturer, you will be responsi...