luxury customer service jobs

Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company polic...

A warm welcome to Hemingways Nairobi. A luxury 5* boutique hotel, we pride ourselves on providing exceptional guest experiences and service, ensuring the utmost comfort and luxury. This 45-suite boutique hotel elevates the standard of luxury for travellers in the region. Summary As a Corporate Sales Manager at Hemingways Collection, you will play a pivotal role in driving revenue growth through c...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, in the retail sector specialized in Luxury Accessories, is looking to recruit a Retail Sales Associate. The candidate will be responsible for providing quality cust...

Job DescriptionConsistently offer professional, friendly and engaging serviceProcess all external and internal calls either by redirecting calls or assisting the callerTake ownership of the caller's request and ensure follow up according to the hotel's standardsHave a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and EngineeringMaintain and monitor the ...

Enashipai Resort & Spa is where a strong local heritage and abundant nature is blended with pure luxury, and then delivered with a generous sense of warmth. Enashipai Resort & Spa is an eco-friendly and conservation committed resort that serves Hell s Gate National Park and supports the mission of the Global Alliance of National Parks Primary duties and responsibilities: Source vendors of materia...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, a luxury and bespoke Safari company, is looking for an experienced Safari Planner for its offices in Nairobi. The successful candidate's main responsibility will b...

Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary The Maintenance Engineer, under the supervision of the Assistant Director of Engineering is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the ov...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR...

Job DescriptionFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Sales Coordinator who will be responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department's long-term goals and objectives....

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities Consistently offer professional,...

Job Description Assist the Banquet Manger to ensure smooth operations and flow of the banquets section Assist in the coordination, supervision, training and motivation of the Food and Beverage Banquets team both part-time and casual Collaborate effectively with various departments to ensure smooth operations of events and handling of all guests queries. Assist in the daily briefing and debriefing...

Job Summary The Sales Account Manager is responsible for ensuring that revenue goals are achieved or exceeded by soliciting, developing, promoting and selling to individual and group sales. In essence, the Sales Account Manager will drive, manage and maintain robust positive relations with all key accounts and business partners of the Glee Hotel, so as to meet and exceed sales targets set in the ...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary Fairmont Mount Kenya Safari Club has been...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. About Job Mission: Are you ready to command the v...

Glee Nairobi is a 5-star luxury hotel nestled in the leafy suburb of Runda, close to Nairobi s UN and Diplomatic enclaves. Set amid 8 acres of lush landscapes, this city hotel with a resort feel features: 211 exquisitely designed rooms & suites, 6 distinctive restaurants & bars, Spa, Pool, Kids Club, Nightclub, 9 versatile meeting rooms, 2 stunning ballrooms, beautiful events garden, a skywalk th...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities Preparation and storage of menu ...

Glee Nairobi is a 5-star luxury hotel nestled in the leafy suburb of Runda, close to Nairobi s UN and Diplomatic enclaves. Set amid 8 acres of lush landscapes, this city hotel with a resort feel features: 211 exquisitely designed rooms & suites, 6 distinctive restaurants & bars, Spa, Pool, Kids Club, Nightclub, 9 versatile meeting rooms, 2 stunning ballrooms, beautiful events garden, a skywalk th...

Glee Nairobi is a 5-star luxury hotel nestled in the leafy suburb of Runda, close to Nairobi s UN and Diplomatic enclaves. Set amid 8 acres of lush landscapes, this city hotel with a resort feel features: 211 exquisitely designed rooms & suites, 6 distinctive restaurants & bars, Spa, Pool, Kids Club, Nightclub, 9 versatile meeting rooms, 2 stunning ballrooms, beautiful events garden, a skywalk th...

Glee Nairobi is a 5-star luxury hotel nestled in the leafy suburb of Runda, close to Nairobi s UN and Diplomatic enclaves. Set amid 8 acres of lush landscapes, this city hotel with a resort feel features: 211 exquisitely designed rooms & suites, 6 distinctive restaurants & bars, Spa, Pool, Kids Club, Nightclub, 9 versatile meeting rooms, 2 stunning ballrooms, beautiful events garden, a skywalk th...

Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda. KISII 3 positions MIGORI 2 positions. ISBANIA 2 posit...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities In charge of all banquet operati...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities Be the first point of contact fo...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary We are looking for Casual Waiters/Waitres...

Sales & Marketing Jobs In Kenya. Title: Sales Representative, Industry: Luxury Fashion, Location: Nairobi, Gross Salary: Competitive, Our Client is a renowned luxury fashion brand seeking to hire a well-experienced Sales Representative to generate revenue through sales while offering an excellent customer experience. Key Responsibilities: Establish, develop and maintain business relationships wit...