loyalty manager jobs

Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...

R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...

d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...

A 43-room beautiful boutique hotel in a wonderful location that started operations in Milimani Area,Agha Khan road ,opposite Police line on 1st January 2018.It is under the umbrella of BEDROCK HOLDINGS LTD Summary We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, qual...

Location: Kenya Our client, a premier safari company operating in the tourism industry and has facilities in Kenya that offer unique holiday experiences is in search of an experienced Sales Manager to spearhead sales initiatives and expand their clientele within the hospitality sector. JOB PURPOSE The Sales Manager will oversee sales target development and implementation, monitor progress, and ad...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

At Socialmeds, we help brands improve their customer experience through social media. Every brand has a story to tell, and a compelling story builds loyalty. Our team of strategists, marketers, analysts, graphic gurus and content creators work together to transform how our clients brands connect with their audience. Summary The ideal candidate for Art Director has demonstrable experience in the C...

Job Description This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the organization. The Senior Manager will lead strategic merchant acquisition initiatives, driving business growth and influencing solution development, internal processes, and service delivery capabilities. Roles & Responsibilities: Sales Strat...

Speedaf was founded in 2019 as a one-stop door-to-door logistics service provider focused on emerging markets, created with the investment of ZTO as one of the original shareholders. Position Overview The sales manager plays a pivotal role in driving revenue growth and expanding market share for our courier company. Responsible for leading the sales team, developing strategic initiatives, and nur...

Job Purpose: To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing tea...

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. Summary This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the organization. The Senior Manager will lead strategic merchant acquisiti...

Job Title: Senior Manager - Merchant Acquiring (POS Team) Reports to: Head of Sales Department: Sales Location: Nairobi PROFILE INTRODUCTION Join our client, a leading provider of payment solutions in Africa, as a Senior Manager for Merchant Acquiring. This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the orga...

Job Purpose:To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing team...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

EN Loyalty & Guest Services Manager at Fairmont Hotels & Resorts

1. Sales Strategy: Develop sales strategies and action plans to achieve revenue targets for rooms, event spaces, and other hotel amenities. Identify and pursue new business opportunities, including corporate accounts, group bookings, and partnerships with local businesses and organizations. Maintain a pipeline of leads and prospects, nurturing relationships and converting them into sales opportun...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced fashion and store manager. Summary Our client is seeking a highly motiv...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...

SummaryOur client is seeking a highly motivated and skilled accounting professional to join our dynamic Fashion Line Team. Reporting to the Retail Area Manager they will be responsible for managing the shops and outlets. The Store Manager is responsible for achieving store revenue and profitability targets, as well as representing our Brands and ensuring high quality standards in the day to day o...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. SUMMARY Our client is seeking a highly motivated and skilled accounting professional to join our dynamic Fashion Line Team. Reporting to the Retail Area Manager they will be responsible for managing the shops a...

Job Description At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Responsibilit...

Company DescriptionAbout Our HotelThe iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930's as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial r...

Job DescriptionAt Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. Your leadership as Front Office Manager will inspire your team to be brand ambassadors, while providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.Responsibilitie...

Brief DescriptionReporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.Detailed DescriptionTicketingLocate available flights; Check on best connectio...