Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...
d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...
R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...
Job DescriptionThe Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company's value proposition, ensure all OpCos are delivering a cohesive customer e...
Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: In this role, you ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here! Responsi...
Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: In this role, you ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here! Responsi...
At Socialmeds, we help brands improve their customer experience through social media. Every brand has a story to tell, and a compelling story builds loyalty. Our team of strategists, marketers, analysts, graphic gurus and content creators work together to transform how our clients brands connect with their audience. Summary The ideal candidate for Art Director has demonstrable experience in the C...
About the Claims Assistant Role This role involves filing and processing claims into the company's system, gathering and organizing files for audits and corresponding with insured individuals about obtaining the information necessary to file claims correctly. The job holder is expected to demonstrate commitment and loyalty and perform all duties in accordance with the organization's office routin...
Your mission is to effectively develop and deliver a customer-centric communication experience that articulates ndovu's value and positive impact on our customers' daily lives from serving their immediate financial needs to helping develop long-term healthy financial habits. You will build an enduring relationship with customers that drives awareness, conversion, engagement, retention, and loyalt...
Asante Rewards Loyalty Agent at Kenya Airways
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.Job Purpose: The Brand Builder will take ownership of developing and strengthening the brand identity in the marketplace. As a Brand Builder, you will be responsible for crafting and executing comprehensive strategies to enhance brand awareness, perception...
Job PurposeThe CEO will be responsible for providing strategic direction, fostering innovation, and driving growth while maintaining a strong focus on customer satisfaction and industry leadership. This role requires exceptional leadership skills, business acumen, and a deep understanding of the tourism sector.Key Responsibilities:Strategic Leadership: Develop and execute the company's strategic ...
Your mission is to effectively develop and deliver a customer-centric communication experience that articulates ndovu's value and positive impact on our customers daily lives from serving their immediate financial needs to helping develop long-term healthy financial habits. You will build an enduring relationship with customers that drives awareness, conversion, engagement, retention, and loyalty...
Ndovu is a micro-investment platform that provides easy access to financial markets including Africa. Ndovu digitizes the investing process, providing access to global markets whilst providing advice all through your phone. The co-founders have 44 years of combined experience in building and scaling technology products, launching fintech products, and deep investment expertise in financial market...
Locate available flights; Check on best connections if more than one flight is involved, determine fare costs to maximize on revenue while helping passengers to save.Help customers find the right itinerary that fit their needs; apply upgrades on additional costs to generate more revenue.Provide with details and accurate fare quotes to all KQ clients to provide the best applicable fare and generat...
EN Loyalty & Guest Services Manager at Fairmont Hotels & Resorts
GENERAL JOB DESCRIPTION:This positions' key responsibilities are:Lead the development and execution of strategic plans for impact and corporate affairs initiatives, ensuring alignment with organizational goals and priorities.Build and manage relationships with key stakeholders, including grant donors and related partners, government agencies and community organizations, to support program objecti...
Founded in 2020, Nathan Digital is a premiere software company in Dubai additionally based in six countries around the world. We provide a radical shift for businesses looking to elevate their operations. We achieve this by creating software suites and state-of-the-art technology that helps these enterprises discover detailed and personalized insights and significantly improve performance.Job Sum...
Location: Kenya Our client, in the Tourism industry in the region managing hotels, camps and lodges , is seeking to recruit a Chief Executive Officer . Job Purpose The CEO will be responsible for providing strategic direction, fostering innovation, and driving growth while maintaining a strong focus on customer satisfaction and industry leadership. This role requires exceptional leadership skills...
TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...
TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...
Location: Kenya Our client, a premier safari company operating in the tourism industry and has facilities in Kenya that offer unique holiday experiences is in search of an experienced Sales Manager to spearhead sales initiatives and expand their clientele within the hospitality sector. JOB PURPOSE The Sales Manager will oversee sales target development and implementation, monitor progress, and ad...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...
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