Job DescriptionConsistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to ...
Job Description Effectively manage the daily reconciliation of the Hotel's trading. Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift. Ensure maximum guest satisfaction as well as the safety and security of the property. Review and build upon existing SOPs and work with the Rooms Division Manager to ensure a s...
Job Description Consistently offers professional, engaging and friendly service. Ensures all work follows safe work practices and procedures. Responds immediately to all work requests which concern Health and Safety. Responds to guest requests promptly in a professional and courteous manner. Operates, maintains and repairs all HV/MV related equipment. Ensures the optimum performance of all HV/MV ...
Job Description Supervise the day-to-day operation in Front Desk. Check all colleagues' grooming and hygiene standards of colleagues Constantly apply standard operating procedures in your department. Ensure that the check list done properly and sign the check list after the completion of the required shift's tasks. Adhere to hotel policies and procedure. Check the discrepancy report and update ma...
Job DescriptionOperate Maintain, Repairs and does necessary adjustment of the air conditioning and refrigeration equipment such as Chillers, AHUs, FCU's, Split A/C Units, Window A/C Units, Cold rooms. Coolers, Ice machines, Extract fans and all the HVAC related equipments.Coordinate with Fire Fighting contractors on scheduled maintenance and make sure Air conditioning system responds as per Cause...
Job Description Consistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work closely with the Maintenance department to...
Job Description Operate Maintain, Repairs and does necessary adjustment of the air conditioning and refrigeration equipment such as Chillers, AHUs, FCU's, Split A/C Units, Window A/C Units, Cold rooms. Coolers, Ice machines, Extract fans and all the HVAC related equipments. Coordinate with Fire Fighting contractors on scheduled maintenance and make sure Air conditioning system responds as per Cau...
Job DescriptionConsistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.Supervise and coach team members' performance toward achieving exceptional guest service.Audit work of Room Attendants in assigned areas to remain consistent with Accor standards.Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned.Proa...
Job DescriptionManaging the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards.Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs.Extensive network in all aspects of entertainment and trendy places.Exceptional guest relations interaction.Instruct ...
Job Description Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues. Supervise and coach team members' performance toward achieving exceptional guest service. Audit work of Room Attendants in assigned areas to remain consistent with Accor standards. Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned....
Job DescriptionEnsures prompt, courteous and accurate service to all internal customers, in order to achieve a high level of satisfaction.Ensures the achievement of organizational standards in hygiene, cleanliness HACCP and, safety in all F&B areas and for all F&B equipment.Monitors and controls costs (material, energy and staff) and wastage without comprising on quality.Ensures the necessary ava...
Job Description Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards. Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs. Extensive network in all aspects of entertainment and trendy places. Exceptional guest relations interaction. Inst...
Job Description Maintains the standards of performance as detailed in the Departmental Operations Manual to ensure the efficient operation of the department in accordance with Hotel Policy. To ensure that the daily requirements of each different sections of the Kitchen Department, as regards the supply of fresh/ cooked meat/ fish and seafood products, are delivered to them at the requested time, ...
Job DescriptionPerform property patrols observing, reporting, and correcting safety and security deficiencies.Respond to medical emergency calls and provide basic first aid and/or cardiopulmonary resuscitation in accordance with local medical protocols.Respond to fire emergency calls and provide evacuation and initial fire control measures.Respond to complaints and requests for assistance in acco...
Job Description Ensures prompt, courteous and accurate service to all internal customers, in order to achieve a high level of satisfaction. Ensures the achievement of organizational standards in hygiene, cleanliness HACCP and, safety in all F&B areas and for all F&B equipment. Monitors and controls costs (material, energy and staff) and wastage without comprising on quality. Ensures the necessary...
Job DescriptionResponsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hoursPreparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all timesConducting regular training sessions with the assigned team in line with the departmental SOP'sEv...
Job DescriptionTo organise an assigned section and ensure it runs efficiently and productivelyTo lead and manage Commis Chef/s and kitchen staff in the absence of a more senior chefBe familiar with the other kitchen sections, promoting flexibility and productivityEnsure all food produced is in line with kitchen recipes and standardsPrepare and cook all food orders with a sense of urgencyCheck all...
Job Description Perform property patrols observing, reporting, and correcting safety and security deficiencies. Respond to medical emergency calls and provide basic first aid and/or cardiopulmonary resuscitation in accordance with local medical protocols. Respond to fire emergency calls and provide evacuation and initial fire control measures. Respond to complaints and requests for assistance in ...
Job DescriptionExcellent knowledge of dealing with MS Office applications (Windows XP).Establishment of proper business correspondence, memoranda, reports, and forms, including those of a confidential nature.Maintaining a filing system for diverse data, memorandums, and correspondence:Establishment of minutes of meetings and transcribe dictation from management.Answering and channelling phone cal...
Job Description To organise an assigned section and ensure it runs efficiently and productively To lead and manage Commis Chef/s and kitchen staff in the absence of a more senior chef Be familiar with the other kitchen sections, promoting flexibility and productivity Ensure all food produced is in line with kitchen recipes and standards Prepare and cook all food orders with a sense of urgency Che...
Job Description Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conducting regular training sessions with the assigned team in line with the departmental SOP'...
Job Description Excellent knowledge of dealing with MS Office applications (Windows XP). Establishment of proper business correspondence, memoranda, reports, and forms, including those of a confidential nature. Maintaining a filing system for diverse data, memorandums, and correspondence: Establishment of minutes of meetings and transcribe dictation from management. Answering and channelling phon...
Job DescriptionRead daily events, to acknowledge any VIP's arrivals.Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if askedPresent children's menus when appropriate, and describe specials and alternative cuisineServe and clear food and beverage items in an unobtrusive and professional mannerUt...
Job Description To ensure that the kitchen runs at an acceptable food cost. To ensure that ambassador productivity is maximized and payroll costs minimized. To work with the Executive Chef in setting each outlet menu and recipes for each meal period in order to ensure accuracy. To ensure that all outlet kitchens adhere to Company and Hotel Policies and Procedures and all Standards. To prepare and...