Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Key responsibilities of call center agent

QSSK-WACSE-West Africa Customer Service Executive at Q-Sourcing Servtec Group

QSourcing Servtec Group - Nairobi

    Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Summary Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company s growth in West Africa...

    7 days agojobwebkenya.com
    See more details

    Arabic Speaking Call Centre Agents at Flexi-Personnel

    FlexiPersonnel - Nairobi

      Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

      15 days agojobwebkenya.com
      See more details

      Somali Language Speaking Call Center Agents at Flexi-Personnel

      FlexiPersonnel - Nairobi

        Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

        30+ days agojobwebkenya.com
        See more details

        Call Centre Agent at HCS Affiliates Group

        HCS Affiliates Group - Nairobi

          HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

          30+ days agojobwebkenya.com
          See more details

          Call Centre Agent Job Old Mutual - Corporate Staffing Services

          Old Mutual - Nairobi

            Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

            30+ days agocorporatestaffing.co.ke
            See more details

            Call Centre Agent at Old Mutual Kenya

            Old Mutual Kenya - Nairobi

              Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

              30+ days agojobwebkenya.com
              See more details

              Call Center Agent (Vendors) At Lipa Later Limited

              Er - Nairobi

                Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

                30+ days agofindojobs.ke
                See more details

                Head of Customer Experience at ENGIE

                ENGIE - Nairobi

                  ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

                  30+ days agojobwebkenya.com
                  See more details

                  Call Centre Nurse Aide At Old Mutual Kenya

                  Old Mutual Kenya - Nairobi

                    Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

                    30+ days agofindojobs.ke
                    See more details

                    Call Centre Nurse Aide at Old Mutual Kenya

                    Old Mutual Kenya - Nairobi

                      Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

                      30+ days agojobwebkenya.com
                      See more details

                      Arabic Speaking Call Centre Agents at Flexi-Personnel

                      FlexiPersonnel - Nairobi

                        Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                        30+ days agojobwebkenya.com
                        See more details

                        Call Center Agent (Vendors) at Lipa Later Limited

                        Lipa Later - Nairobi

                          Lipa Later is a risk free, point of sale credit option that allows retailers to sell goods and services to consumers with repayments made in affordable monthly instalments. It is the leading third party instalment plan for retailers in East Africa currently operating in Kenya and Rwanda Summary Act as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for ...

                          30+ days agojobwebkenya.com
                          See more details

                          Call Center BPO Manager at Flexi-Personnel

                          FlexiPersonnel - Nairobi

                            Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                            30+ days agojobwebkenya.com
                            See more details

                            Digital Call Center Agent at Yehu Microfinance Services Limited

                            Yehu Microfinance Services - Mombasa

                              Our Story Genesis of Yehu and Its brief history Yehu Microfinance began as a project of CHOICE Humanitarian in 1998 with 300 female members in a small rural village in the Kwale County, Kikoneni located in the former (before the promulgation of the new Constitution) Coast Province of Kenya. The initial group was formed to mobilize savings among its members to inculcate the saving culture, though ...

                              30+ days agojobwebkenya.com
                              See more details

                              Head of Customer Experience at ENGIE

                              Nairobi

                                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic obj...

                                30+ days agojobwebkenya.com
                                See more details

                                Call Centre Nurse Aide at Old Mutual Kenya

                                Old Mutual Kenya - Nairobi

                                  Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the Ol...

                                  30+ days agojobwebkenya.com
                                  See more details

                                  Field Escalation Agents at Apollo Agriculture

                                  Apollo Agriculture - Nairobi

                                    Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. Summary Apollo Agriculture is seeking Field Escalation Agents to ...

                                    30+ days agojobwebkenya.com
                                    See more details

                                    Call Centre Agent Job - Corporate Staffing Services

                                    Nairobi

                                      Administration Jobs In Kenya. Call Centre Agent, Madison General Insurance Kenya Limited. Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. The Role Key responsibilities To pick all calls directed to the medical call center and assign them to the relevant people; and h...

                                      30+ days agocorporatestaffing.co.ke
                                      See more details

                                      Call Center Agent

                                      Nairobi

                                        Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

                                        30+ days agofindojobs.ke
                                        See more details

                                        Call Center Trainee/Agent at Salix Data

                                        Salix Data - Nairobi

                                          SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch. Responsibilities The holder of th...

                                          30+ days agojobwebkenya.com
                                          See more details

                                          Call Centre Agent

                                          Old Mutual - Nairobi

                                            Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

                                            30+ days agofindojobs.ke
                                            See more details

                                            Call Centre Agent At Hcs Affiliates Group

                                            Es Group - Nairobi

                                              Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

                                              30+ days agofindojobs.ke
                                              See more details

                                              Ict Officers (Call Center Agent) - 3 Posts At Baringo County Government

                                              Baringo County Government - Baringo

                                                Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

                                                30+ days agofindojobs.ke
                                                See more details

                                                Call Centre Agent

                                                HCS Affiliates Group Recruitment - Nairobi

                                                  Monitor, anticipate and manage the live operation to ensure a great user experienceManage real-time fleet capacityLead the communication with the fleet for ongoing ordersGive structured and actionable daily feedback to the ops managersEnsure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.Ensure that quality assurance ch...

                                                  30+ days agofuzu.com
                                                  See more details

                                                  Page of 373 

                                                  Next Page
                                                  Job Title
                                                  • Customer Service
                                                  • Call Center Agent
                                                  Location
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract