jobs in it no experience

HVAC Technician with 5 Years Experience at LED Power Technologies EA K Ltd

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.

As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

Job PurposeThe role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.Key ResponsibilitiesCustomer ExperienceAvailable and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and fri...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...

Job Description We have position is currently available for a Junior Secondary and Upper Primary Mathematics, Pre-technical, Integrated Science teacher with a combination of other teaching subjects. Another one position is also available for Junior Secondary and Upper Primary English teacher with Humanities with a combination of other teaching subjects.Must have a TSC number, Teacher Teaching Cer...

We have position is currently available for a Junior Secondary and Upper Primary Mathematics, Pre-technical, Integrated Science teacher with a combination of other teaching subjects.Another one position is also available for Junior Secondary and Upper Primary English teacher with Humanities with a combination of other teaching subjects.Must have a TSC number, Teacher Teaching Certificate and a mi...

We're a thriving digital marketing company looking to recruit officers with excellent experience in video/ graphic design and also experienced content writing and social media officers. Experience in the technical side of digital marketing including meta business and SEO is a must, tests will be conducted on potential candidates. if you are a newly graduated, you'll be welcome to apply if you hav...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

Responsible for business development and marketing activities and 360 customer service across the Single Business Units. Formulate and implement business development strategy and marketing plans for Shalom Hospital Limited. Intelligence gathering and research on customers, competitors. Handling business inquiries and generating leads for business closure Innovation and developing new revenue stre...

Digital marketing company looking to recruit video/ graphic and experienced content and social media officers, experience is a must, and tests will be conducted on potential candidates.

Responsibilities:Provide professional advice to clients about the company's services, ensuring that clients are fully informed about the company's value propositions.Actively listen to each client, take note of their specific needs, preferences, concerns, and use this information to provide personalized recommendations and ensure their individual needs are met.Promptly respond to enquiries from a...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. Responsibilities: Provide professional advice to clients about the company s services, ensuring that clients are fully informed about the company s value propositions. Actively listen t...

Job SummaryThe Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and retention. The role is key in delivering the customer value proposition and adhering to the customer service charter.Key ResponsibilitiesContinually update the customer profile so that Liber...

AltGen boasts some 100-odd years of combined experience in HR and capacity development; and is supported by a passionate team spread across the African landscape. Involved in both the development and operations phases of construction, your experience encompasses the monitoring of project budget approvals, cash flow forecasting, lender debt drawdown processes, and valuations. Additionally, you are...

We are a premier 160-bed Hospital, Strategically Located Opposite Kisumu Airport along the Kisumu Busia Highway. We are seeking to recruit a self-driven and results-oriented individual for the above role. JOB DESCRIPTION FOR BUSINESS DEVELOPMENT MANAGER Responsible for business development and marketing activities and 360 customer service. Formulate and implement business development strategy and...

Objectives: Develop a localized curriculum for basic training in regenerative agriculture. Train key staff and TOTs on regenerative agriculture. Deliverables: Curriculum for basic training in regenerative agriculture A PowerPoint presentation for debriefing purposes Training materials developed and a list of people trained. A final trip report detailing work completed as well as recommendations f...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a locally and internationally acclaimed Architect firm is looking for a d in Nairobi. The successful candidate will have full involvement in multiple large scale mi...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

KEY RESPONSIBILITIES Collaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements. Use customer insights and market deep knowledge to develop quick scale to value cust...

Job DescriptionJob Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience co...