Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to:Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards.Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist gu...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to: Check in the arriving guest and check out the departing guests in a friendly and caring manne...
Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times. Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to: Check in the arriving guest a...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high Summary Fairmont Mount Kenya Safari Club has been awarded Africa s leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and ...
Job DescriptionFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly motivated and passionate Royal Service Agent who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into memories.Consistently offer professional, friendly and engaging se...
Job DescriptionThe Royal Service Agent is the heart beat of the hotel operation. Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Handle all Guest requests promptly and efficiently.Communicate internal and external Guest requests via "Royal Service" software. Maintain and monitor the "Royal Service" softwar...
Job DescriptionThe Royal Service Agent is the heart beat of the hotel operation. Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:? Handle all Guest requests promptly and efficiently.Communicate internal and external Guest requests via "Royal Service" software. Maintain and monitor the "Royal Service" softwa...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities The Royal Service Agent is the h...
Job Description The Royal Service Agent is the heart beat of the hotel operation. Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:? Handle all Guest requests promptly and efficiently. Communicate internal and external Guest requests via "Royal Service" software. Maintain and monitor the "Royal Service" soft...
Duties and ResponsibilitiesEnsure compliance with health, safety, and security regulations and standards in all areas of the hotel.Implement and maintain emergency procedures and protocols to ensure the safety and security of guests and employees.Conduct regular inspections to identify potential risks and take appropriate measures to mitigate them.Stay updated on industry trends, best practices, ...
Job Description To repair and maintain the hotel linen and uniforms as per hotel standards and procedures. To ensure that the sewing machine and other equipment are in good working condition and to report on any repair requirements to the Supervisor. To hand out and accept uniforms and linen and to ensure that all records are well maintained and current. To monitor any repairs to the guest and am...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary RangeKSh 30,000 KSh 50,000/month Duties and Responsibilities Ensure compliance with health, safety, and security regulations and standards in all areas of ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities To repair and maintain the hotel linen and uniforms as per hotel standards and procedures. To ensure that the sewing machine and other equipment are in good working condition and to report on any repair requirements to the Supervisor. To hand out and ...
Job DescriptionMission:Are you ready to command the vital heartbeat of our hotel's operations as a dynamic Rooms Division Manager?We are searching for an individual who embodies professionalism, attention to detail, and a relentless commitment to excellence. Your role will be pivotal in orchestrating the seamless operation of our rooms division, ensuring every guest encounter is marked by sophist...
Job DescriptionConsistently offer professional, friendly and engaging serviceProcess all external and internal calls either by redirecting calls or assisting the callerTake ownership of the caller's request and ensure follow up according to the hotel's standardsHave a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and EngineeringMaintain and monitor the ...
About the Club Muthaiga Golf Club, proudly called the Home of Golf by its elite membership, is in many ways the ultimate embodiment of Kenya's unique marriage of ancient golf tradition and a modern 18-Hole Championship Golf Course. The Club has been renown as one of the most prestigious and challenging courses in the region. The force behind this renaissance is an extensive course reconstruction ...
Hotel Jobs In Kenya. Gross Salary: 40k-60k,Location: Timau, Meru, Our client is a newly established small high end resort based in Timau, Meru. They are looking to hire a Resort Manager who will ensure smooth running of the resort. Duties and Responsibilities Ensure the facility is sparkling clean, neat and tidy in all areas at all times. Promote a professional and hospitable image to the guest, ...
Responsibilities Primary responsibility will be to supervise and manage the day to day housekeeping of the apartments as well as the public areas. The succesful candidate should be able to develop and implement strategies to improve the functioning of the housekeeping department and have excellent management skills and be able to ensure that housekeeping operations run efficiently. Administration...
Job Description To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm welcome, cordially greeting them, helping them out from their car / taxi, opening the hotel doors for them as well as escorting them t...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests / visitors receive a warm we...
Creating an engaging work environment for cleaning stewards & waste collectors at our client sites is vital to our operations. Your leadership skills and the values you model as Housekeeping Manager and Training Manager will inspire your team not only to ensure they serve our clients well but also to grow their careers with us. Your main focus will be to ensure the seamless running of the Houseke...
Job Description Our Client a goup of club and restautrant is looking to engage Room attendants to join their growing team Job Description Clean and tidy hotel rooms, ensuring they meet the established cleanliness standards. Make beds, change linens, and replenish amenities. Vacuum carpets, sweep and mop floors, and dust furniture. Clean and sanitize bathrooms, including toilets, sinks, and shower...
Job Description JOB DESCRIPTION FOR HOTEL MANAGER Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations Supervise Hotel's staff Manage the Hotel to achieve the set financial target Meet and Greet guests Establish a...
Salary Range : KSh 50,000 KSh 100,000/month JOB DESCRIPTION FOR HOTEL MANAGER Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations Supervise Hotel s staff Manage the Hotel to achieve the set financial target Meet ...