Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Jobs customer experience

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Customer Experience Advisor

Nairobi

    Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...

    1 day agoelevolt.co.ke
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    Customer Experience Lead At Ecosafi

    Ecosafi - Nairobi

      As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

      1 day agofindojobs.ke
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      Customer Experience Lead at Ecosafi

      Church World Service - Nairobi

        Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...

        2 days agomyjobmag.com
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        Customer Experience Lead at Ecosafi

        Ecosafi - Nairobi

          Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

          1 day agojobwebkenya.com
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          Customer Experience Advisor at SBM Bank

          SBM Bank - Nairobi

            SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

            1 day agojobwebkenya.com
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            Manager Customer Experience

            Nairobi

              Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...

              5 days agoelevolt.co.ke
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              Manager Customer Experience At Minet Kenya

              Minet Kenya - Nairobi

                Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...

                5 days agofindojobs.ke
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                Manager Customer Experience at Minet Kenya

                Minet Kenya - Nairobi

                  Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

                  6 days agojobwebkenya.com
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                  Business Development And Customer Experience Manager

                  Nairobi

                    Responsible for business development and marketing activities and 360 customer service across the Single Business Units. Formulate and implement business development strategy and marketing plans for Shalom Hospital Limited. Intelligence gathering and research on customers, competitors. Handling business inquiries and generating leads for business closure Innovation and developing new revenue stre...

                    6 days agofindojobs.ke
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                    Business Development and Customer Experience Manager

                    THE ATHIRIVER SHALOM HOSPITAL - Nairobi

                      Responsible for business development and customer experience activities and overall business growth at the corporate level.

                      7 days agobrightermonday.co.ke
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                      Customer Service Trainee

                      Nairobi

                        Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A-Player Success ...

                        1 day agoelevolt.co.ke
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                        Customer Experience Executive At Liberty Life

                        Liberty Life - Nairobi

                          Job SummaryThe Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and retention. The role is key in delivering the customer value proposition and adhering to the customer service charter.Key ResponsibilitiesContinually update the customer profile so that Liber...

                          8 days agofindojobs.ke
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                          Customer Success Lead

                          Workforce Africa - Nairobi

                            Working closely with the Lead Software Engineer in product development and prioritizing customer needs.Leading the Marketing Team and coordination of the execution of marketing and business development plans.Working closely with the Project Administrator in scheduling all company projectsLeading, coaching and empowering the customer success team to be successful in their rolesLeading the customer...

                            2 days agofuzu.com
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                            Business Development And Customer Experience Officer St. Jairus Hospital Kisumu

                              We are a premier 160-bed Hospital, Strategically Located Opposite Kisumu Airport along the Kisumu Busia Highway. We are seeking to recruit a self-driven and results-oriented individual for the above role. JOB DESCRIPTION FOR BUSINESS DEVELOPMENT MANAGER Responsible for business development and marketing activities and 360 customer service. Formulate and implement business development strategy and...

                              5 days agofindojobs.ke
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                              Customer Care Intern at ENGIE

                              ENGIE - Nairobi

                                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...

                                2 days agojobwebkenya.com
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                                Customer Care Intern At Engie

                                Engie - Nairobi

                                  Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and follow ...

                                  2 days agofindojobs.ke
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                                  Customer Experience Executive at Liberty Life

                                  Liberty Life - Nairobi

                                    Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people s lives by making financial freedom possible. Job Summary The Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication...

                                    9 days agojobwebkenya.com
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                                    Customer Service Trainee At Poa Internet

                                    Poa Internet - Nairobi

                                      Mission Statement for the Role:To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.Overall Responsibility:Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis.Key SMART Results for A-Player SuccessPoa c...

                                      2 days agofindojobs.ke
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                                      Customer Service Trainee at Poa Internet

                                      Jobs in Kenya - Nairobi

                                        Job Description Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A...

                                        1 day agokazitoday.com
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                                        Customer Experience Executive Job Liberty Group - Corporate Staffing Services

                                        Liberty Group - Nairobi

                                          Job Summary The Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and retention. The role is key in delivering the customer value proposition and adhering to the customer service charter. Key Responsibilities Continually update the customer profile so that Lib...

                                          9 days agocorporatestaffing.co.ke
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                                          Business Development and Customer Experience Officer St. Jairus Hospital Kisumu

                                          THE ATHIRIVER SHALOM HOSPITAL - Kisumu

                                            Responsible for business development and customer experience activities and overall business growth.

                                            6 days agobrightermonday.co.ke
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                                            Customer Success Lead At Workforce Africa

                                            Workforce Africa - Nairobi

                                              JOB DESCRIPTIONThe Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers have a positive experience with our solutions and services from the moment they become aware of them to the day they decide to make a purchase all the way to when they are using the solutions.The Associ...

                                              2 days agofindojobs.ke
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                                              Customer Service Representative at ShopIt Store

                                              ShopIt Store - Nairobi

                                                Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust Job responsibilities Serve clients on all modes of engagement i.e messages, calls, social media a...

                                                2 days agojobwebkenya.com
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                                                Kenya| Customer Service Representative I (CSR I) - DF6134

                                                Majorel Kenya - Nairobi

                                                  Operations - Customer Service Representative I (CSR I)Responsibilities * Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. * Responding promptly to customer inquiries via phone and through emails and chats. * Communicating with customers through various channels. * Acknowledging and resolving customer complaints. * Knowing our products inside a...

                                                  1 day agofuzu.com
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