Duties & Responsibilities Log all relevant incident or service request calls allocating categorization and prioritization codes. Fast response or turnaround to requests while recording and tracking incidents and complaints. Enhance access to IT services by providing first-tier and second-tier investigation and diagnosis. Resolve as many incidents or service requests as possible and escalate incid...
Duties and Responsibilities for the Role Log all relevant incident or service request calls allocating categorization and prioritization codes Fast response or turn around to request while recording or tracking incidents and complaints Enhance access to IT services to IT services by providing first flier investigation and diagnosis Resolve as many incidents or service requests as possible and esc...
Founded in 1987, Computech Limited is a leading East African systems integrator, providing technology solutions to solve businesses most important problems. Celebrating 30 years since inception, Computech Limited has now expanded to have offices in 5 countries and a significant regional footprint. Duties & Responsibilities Log all relevant incident or service request calls allocating categorizati...
Founded in 1987, Computech Limited is a leading East African systems integrator, providing technology solutions to solve businesses most important problems. Celebrating 30 years since inception, Computech Limited has now expanded to have offices in 5 countries and a significant regional footprint. Duties and Responsibilities for the Role Log all relevant incident or service request calls allocati...
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