PURPOSE:This position is responsible for the day to day operational HR aspects and providing general People & Culture support to P&C Business Partner as part of the Group People & Culture function to enhance the HR Lifecycle Process and the flow of information between the HR department and employee, generally providing resolution and informed HR assistance to individuals as required.PRIMARY RESPO...
PURPOSE:The Head of Marketing and Communication is responsible for the execution of Marketing and communication in support of the overall business strategy and profitability of the Group and Regional offices. This position manages and monitors marketing and communication within the organization to inform business decisions.PRIMARY RESPONSIBILITIES:Develop and implement marketing and communication...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the ...
PURPOSE:To assess and prudently underwrite General Business in commercially sound terms and to ensure that all underwriting and documentation duties in the section operate effectively and efficiently.PRIMARY RESPONSIBILITIES:Asses business risk proposal (Accept/Reject Risk) on the basis of existing underwriting guidelines);To process schedules and issue policy document and endorsement;To ensure p...
PURPOSE: Responsible for setting up, expansion and successfully running CIC Pharmacy stores in accordance to the relevant regulations. PRIMARY RESPONSIBILITIES: Responsible for Pharmacy setup and the expansion Identification of locations Acquisition of relevant licenses and approvals ideal for running the pharmacy and ensure timely renewals. Participate in recruitment and staffing Stakeholder Man...
PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and external fora participation and promotion of CIC s values with robust and efficient customer focus. PRIMARY RESPONSIBILITIES: Generate revenue in the Region across al...
PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...
Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...
Engineering jobs. Purpose: Responsible for ensuring CIC Network (LAN & WAN) connectivity to all our Branches and Regional Offices and protecting the computer systems, networks, and data against security breaches, unauthorized access, and cyber threats. Primary Responsibilities: Design, implement, and manage network security infrastructure, including firewalls, VPNs (Virtual Private Networks), IDS...
Accounts assistant jobs. Purpose: Responsible for receipting, banking, reconciliation for daily banking Vs Receipts. He/she will also be responsible for dispatch of receipts to customers. Primary Responsibilities: Reconciliation of service providers accounts to verify the accurate debt status; Facilitate sign-offs on service provider accounts; Manage Provide payment for the service providers; Sen...
HR jobs Nairobi. Purpose: This position is responsible for the day to day operational HR aspects and providing general People & Culture support to P&C Business Partner as part of the Group People & Culture function to enhance the HR Lifecycle Process and the flow of information between the HR department and employee, generally providing resolution and informed HR assistance to individuals as requ...
Customer service jobs. Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the bra...
Nursing jobs in Kenya. Purpose: To provide general customer service in respect to medical business customers. Primary Responsibilities: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured mem...
Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...
PURPOSE: To generate revenues from intermediary and client accounts, including upselling and cross-selling. Develop and maintain long-term relationships with intermediaries by making sure they receive requested products and services in a timely fashion. PRIMARY RESPONSIBILITIES: Sourcing of business (new & renewal) and servicing intermediary accounts; Constantly updating intermediaries on new and...
PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...
Provide support for General Business Systems i.e. core system, portals and mobile apps in line with ICT service delivery agreement.Onboarding and offboarding of users in systems in line with the ICT policy.Conduct system user trainings and knowledge transfer in collaboration with the business.Analyse system issues/gaps and offer solutions to resolve or escalate to the vendor for resolution.Analys...
PURPOSE: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems related issues. These include tasks such as setting up new users, installing application software, deployment of application Change Request Patches, Gathering Technica...
Data Analysis: Collect, analyze, and interpret data to generate insights and recommendations. Utilize tools and techniques to identify trends, patterns, and anomalies.Market Research: Conduct market research and competitor analysis to support strategic decision-making. Stay updated on industry trends, market dynamics, and emerging technologies.Financial Analysis: Assist in budgeting, forecasting,...
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