job vacancies in media one channel

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Digital Channels StrategyDevelop and execute a comprehensive digital channels strategy aligned with organizational goals and user needs. This involves identifying target audiences, defining channel objectives, and prioritizing initiatives to improve digital engagement and drive business outcomes. Channel Development and EnhancementLead the development, enhancement, and optimization of digital cha...

The Digital Channels Tech Lead is responsible for overseeing the development, deployment, and maintenance of digital channels through which customers interact with IT services, products, and platforms.The role focuses on optimizing digital channels to enhance user experience, drive engagement, and achieve organizational objectives.The Digital Channels Tech Lead in IT plays a critical role in driv...

The Digital Channels Tech Lead is responsible for overseeing the development, deployment, and maintenance of digital channels through which customers interact with IT services, products, and platforms. The role focuses on optimizing digital channels to enhance user experience, drive engagement, and achieve organizational objectives. The Digital Channels Tech Lead in IT plays a critical role in dr...

Mission Statement for the RoleTo be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Overall ResponsibilityReceive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.Key CompetenciesClear, empathetic writte...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

Search for Common Ground (Search) is a non-governmental organization working to transform the way the world deals with conflict. We have acquired 40 years of experience in peace building and are based in over 30 countries around the world. In each project, we seek to engage all stakeholders to work together to address shared challenges and develop joint solutions. We have led programs around the ...

What we are looking forGirl Effect is looking for an experienced production house that will be responsible for the production, script writing, and post-production for one season of a drama series. This production house should have a creative and technical staff team to fulfill all our production needs. The production house/agency needs experience working on successful drama series productions in ...

The United Nations Development Programme (UNDP) is the United Nations global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life Scope of Work The Communications Intern will collaborate with and support the Project Manager and Knowledge Management and Comms Officer (KMCO) in...

Girl Effect is a non-profit working with girls to change their lives, empowering them to navigate the pivotal time of adolescence, so they are enabled to live a healthy life, participate in school, and prepare for their future financially. What we are looking for Girl Effect is looking for an experienced production house that will be responsible for the production, script writing, and post-produc...

Job SummaryReporting to the Head of Alternative Distribution Channels & Client Services, the role of the Business Development Officer (Direct Business distribution channel) is to support ICEA LION Asset Management's (ILAM) retail growth strategy by increasing the clients and sales production under this distribution channel and maintaining the client portfolio. The role involves promoting and sell...

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth Job Summary Reporting to the Head of Alternative Distribution Channels & Client Services, the role of the Business Development Officer (Direct Business distribution channel) is to support ICEA LION Asset Management s (ILAM)...

NKCC/HR/141/HICT/29/02/2024Job PurposeReports to the Managing Director. The Head of Information Communication Technology is in charge of providing strategic information technology leadership for guaranteed competitive advantage, innovation, risk management, business process transformation, and staff coaching and development through liaison with the Board and Management to ensure that adopted tech...

As the oldest and largest dairy processor in East and Central Africa, New KCC s core business has been the procurement of high quality raw milk which is then processed, packaged and marketed as milk and milk products. NKCC/HR/141/HICT/29/02/2024 Job Purpose Reports to the Managing Director. The Head of Information Communication Technology is in charge of providing strategic information technology...

Salary: Kes 50,000 Commission (5-10% of total monthly sales based on targets). Allowance: Airtime, Travel Allowance and Data About us: We are a bespoke tailoring startup focused on providing high-quality, custom-fit menswear to professionals in Kenya at the exact date and location that the customers require. Our ethos are driven by our need to ensure 100% customer satisfaction each and every time...

JOB SUMMARY:The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers.KEY RESPONSIBILITIES:Customer Care - 65%To respond in a friendly, supportive helpful and tim...

Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...

JOB DESCRIPTION SPECIFIC DUTIES AND RESPONSIBILITIES:Strategy and Planning:Lead the development and implementation of the IUCN Great Blue Wall Communications and Outreach Strategy in collaboration with COR team members, regional communications lead, and thematic leads.Manage communications strategies, products, and creative campaigns, particularly for the IslandPlas project, across various island...

Job DescriptionJob Purpose This position is responsible for leading the planning and execution of digital marketing efforts, focusing on digital innovation and experience; brand marketing, display, SMS, and omni-channel strategies to drive traffic, revenue and new customers with a strong focus on integrating new emerging technology and innovation.Key Deliverables Digital experience and Engagement...

Summary job description Blue Ventures is seeking a Social Media Manager to coordinate the strategy, delivery, and measurement of our social media communications. You'll be responsible for the day-to-day management of all social media channels and for creating and producing engaging content to be used across them and beyond. Whether it's shaping and amplifying stories from communities and partners...

We rebuild tropical fisheries with coastal communities Blue Ventures develops transformative approaches for catalysing and sustaining locally led marine conservation. We work in places where the ocean is vital to local cultures and economies, and are committed to protecting marine biodiversity in ways that benefit coastal people Summary Blue Ventures is seeking a Social Media Manager to coordinat...