job vacancies in kenya airways

Brief DescriptionThe cargo system coordinator will be responsible for Providing functional, process and procedural support to all users of the cargo operations system. Will drive Cargo Operational system utilization and monitor work instructions to enable best practice, Monitor system usage across the cargo network in accordance with KQ Standard Operating procedures and vendor's recommendations a...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The cargo system coordinator will be responsible for Providing functional, process and procedural support to all users of the cargo...

Job Description Brief Description S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Detailed Description Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Determine the best solution b...

Brief DescriptionOverall accountable for providing leadership and management of Ground Handling Services in International stations operations within agreed standards and financial targets.Detailed DescriptionPolicies and Procedures:Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the International stations to guarant...

Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

Evaluate, negotiate and recommend valid claims for approval to fulfil the company s contractual obligations for customer retention.Ensure documentation from insurers on sums insured, excesses, deductibles, and clauses applicable in case of a claim are issued correctly.Direct interaction with customers globally to resolve claims complaints and enhance customer satisfaction.Evaluate suitable claim ...

Create innovative content strategies to effectively showcase Kenya Airways products and services at the market s market-place.Lead engage with our growing audience across social media and messaging platforms. Create relevant product information to share with the customer database across the digital touch points.Define the strategy foreach digital touch point to distribute campaigns and content ef...

Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...

Job Description Brief Description The candidate will be responsible for designing and fabrication of Aircrafts seat Linen Curtains and carpets per lad down standards projecting good image of Kenya airways whilst maintain KCAA requirements. Detailed Description Principal Accountabilities (Responsibilities) Designing and fabricating aircrafts (all types) seat according to the seat structure. Drafti...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Overall accountable for providing leadership and management of Ground Handling Services in International stations operations within...

Leading innovation within the business by defining how the business creates additional value through utilization of data assets and analytics.Identify and monitor key business risks and realize the data needs of the business.Manage the business s external data and analytics partners.Develop and design of the departmental vision, capabilities, infrastructure, and roadmap for the launch of data sci...

Provide strategic HR leadership to the organization by aligning HR initiatives with business objectives and driving the HR agenda to support the overall business strategy.Act as a strategic partner to senior business leaders, understanding their business needs and providing HR solutions that drive business performance and employee engagement.Develop and implement HR strategies and initiatives tha...

Brief DescriptionThe candidate will be responsible for designing and fabrication of Aircrafts seat Linen Curtains and carpets per lad down standards projecting good image of Kenya airways whilst maintain KCAA requirements.Detailed DescriptionPrincipal Accountabilities (Responsibilities)Designing and fabricating aircrafts (all types) seat according to the seat structure.Drafting patterns, material...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. What s more, Jambojet has a wide variety of value added services to ensure that you ...

Brief Description Kenya Airways, the national carrier for Kenya, isseeking to recruit pilots to operate as First officer/s in our fleet of modernaircrafts. Highly motivated Pilots with exceptional regard to safety andprofessionalism and who can excel in a collaborative team environment will beworking with colleagues of high leadership attributes and talent to contributetowards our vision of being...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. What s more, Jambojet has a wide variety of value added services to ensure that you ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will be responsible for designing and fabrication of Aircrafts seat Linen Curtains and carpets per lad down standards...

Job Description Brief Description The candidate will be designing and fabricating aircraft seat linen, curtain, carpets per laid down standards projecting good image of Kenya airways whilst maintaining KCAA requirements. Detailed Description Principal Accountabilities (Responsibilities) Designing and fabricating aircrafts (all types) seat according to the seat structure Drafting patterns, materia...

Brief DescriptionThe candidate will organize and control the aircraft spares in the warehouse to ensure spares are securely warehoused, handled and issued in accordance with airworthiness requirements and Kenya Airways Plc quality standards to support schedule requirements of Kenya Airways and other operators.Detailed DescriptionPrincipal Accountabilities (Responsibilities)Ensure aircraft spares ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will organize and control the aircraft spares in the warehouse to ensure spares are securely warehoused, handled and ...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone Does crunching aviation data and numbers give you a thrill? Get ready for takeoff as ...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone Prepare for takeoff into a critical role supporting our Flight Operations team. As th...

The candidate will update customer accounts by applying receipts to open invoices, dispatch invoices and statements to customers and reconcile customer accounts to support the company s collection process. Principal Accountabilities (Responsibilities) Allocate and apply customer payments accurately based on customers remittance advices. Prompt and correct customer billing, to aid prompt payment a...