Job roles in the hospitality industry

Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit a Camp Manager. JOB PURPOSE As a Camp Manager, your primary responsibility is to ensure guest satisfaction and oversee staff development within established Quality Standards. You will play a pivotal role in ma...

Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit an Overall Camp Manager. JOB PURPOSE As the Overall Camp Manager, you will oversee and support multiple camp managers ensuring guest satisfaction and staff development in alignment with established quality sta...

Prepare and maintain employment records related to HR activities both statutory and non-statutory such as recruitment, termination, leave, transfers, and promotions. Providing support, guidance and counsel to staff at all levels. Ensure open communication channels are maintained at all times.Preparation and processing of payroll for employees in the organization on a monthly basis. Preparation an...

1. Sales Strategy: Develop sales strategies and action plans to achieve revenue targets for rooms, event spaces, and other hotel amenities. Identify and pursue new business opportunities, including corporate accounts, group bookings, and partnerships with local businesses and organizations. Maintain a pipeline of leads and prospects, nurturing relationships and converting them into sales opportun...

Position Overview:As an Events Coordinator at Ticketsasa, you'll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional organizational skills, and a flair for innovation and creativity, you'll ensure that each event exceeds expectations. From guiding event merchants through their journey with us, from ince...

Responsibilities.Prepare and maintain employment records related to HR activities both statutory and non-statutory such as recruitment, termination, leave, transfers, and promotions. Providing support, guidance and counsel to staff at all levels. Ensure open communication channels are maintained at all times.Preparation and processing of payroll for employees in the organization on a monthly basi...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

1. Housekeeping Operations Management: Develop and implement housekeeping standards, policies, and procedures to maintain cleanliness and hygiene throughout the hotel. Plan and coordinate daily housekeeping activities, including room cleaning, laundry services, and public area maintenance. Inspect guest rooms, suites, and common areas regularly to ensure they meet established cleanliness standard...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Responsibilities. Prepare and maintain employment records related to HR activities both statutory an...

Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Position Overview: As an Events Coordinator at Ticketsasa, you ll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional or...

Sarova Hotels, Resorts & Game Lodges is not only one of the largest chains of hotels and lodges in Kenya and East Africa, it is also one of the most innovative, offering guests diverse experiences that are simply unforgettable. Job Summary The successful candidate will be responsible for inspiring, leading and overseeing the restaurant and team members on a designated shift, ensuring success in a...

Position: Receptionist. Location : Kisumu . Salary : 20K. Job Brief. You will receive calls, determine the nature of their business and direct callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers and handle all administrative tasks. Roles and Responsibilities. Compiles information and prepares reports as request...

Job Description Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards. Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs. Extensive network in all aspects of entertainment and trendy places. Exceptional guest relations interaction. Inst...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards. Sound knowledge of local tourist attractions, restaurants, shows, bars...

Location: Diani Beach Kwale, Salary: 50k 60k, Contract Type: Short Term Contract, Our client is a hospitality industry in Kwale and they are looking for a Human Resource Assistant who will provide support in the various human resource activities, which include recruitment, training and development, performance management, compensation, benefits, labour relations and Human Resource. Responsibiliti...

Job Description Managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the company operating procedures and standards. Sound knowledge of local tourist attractions, restaurants, shows, bars and night clubs. Extensive network in all aspects of entertainment and trendy places. Exceptional guest relations interaction. Inst...

Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity. Summary The Technical Manager will be responsible for dealing with external service providers i.e. Electrical teams, plumbing, fitting, and masonry teams Roles and Responsibilities: Contribute towards the...

PLEASE READ THIS JOB DESCRIPTION CAREFULLY. APPLICATIONS THAT WILL BE CONSIDERED ARE THOSE THAT PROVIDE: 1) A WELL THOUGHT THROUGH COVER LETTER THAT CONFIRMS THAT A CANDIDATE HAS READ THE ENTIRE JOB DESCRIPTION CAREFULLY AND DEMONSTRATES HOW THEY WILL ADD VALUE TO THE POSITION AND TO OUR BRAND SHOULD THEY BE SUCCESSFUL IN THEIR APPLICATION 2) A C.V. THAT AUTHENTICATES THE ABILITY OF THE CANDIDATE...

We are premium cakes bakery based in Kisumu and it's environs with doorstep delivery services. Our cakes are in diversities of birthday, corporate event and wedding cakes; baked and decorated with profession to the very precise detail. We play a leading role in the transformation of the baking industry in the Western side of Kenya and continue to uphold our mission and our promise of being the be...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Summary The Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers have a positive ex...

Job Description We are looking to grow our team and engage a highly motivated and passionate Director of Sales who will work closely with the team to drive results and deliver on hotels strategy. This position will be based in Nairobi, Kenya. Reporting to the General Manager, the Director of Sales will be responsible for developing and implementing a sales strategy that will drive revenue growth ...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. Key Responsibilities: Client Contract Management Establish clearly defined and measurable service output to meet client business needs. Monitor se...

Job Title : Business Development/ Marketing Manager Reports to : Chief Executive Officer Industry: Advertising & Marketing Location : Nairobi Gross Salary : Negotiable Job Purpose: Our client is a dynamic and integrated marketing agency offering comprehensive array of Advertising and Branding Services. They amplify brand experience for their clients through their unique and enticing gifting solut...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: Our client is a dynamic and integrated marketing agency offering comprehensive array of Advertising and Branding Services. They amplify brand experience for their clients through their unique and enticing gifting solutions. The Business Devel...