Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claimsDuties and responsibilities:Manage of claims at the individual and portfolio level, to op...
Reporting to the Chief Financial Officer, the role holder will be responsible for overseeing all financial management and financial reporting by implementing policies, processes, and internal controls to increase organizational financial effectiveness and control.Achieve accurate financial reporting in line with IFRS standards.Supervises the smooth running of the finance department in relation to...
The Job As the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burkina Faso. Your key duties include guiding Service Quality Specialists and overseeing Quality Assurance Consultants to achieve excellence in service delivery. Responsibilities: Implement the Tiko Quality Ass...
Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...
Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...
Job Description Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claims Duties and responsibilities: Manage of claims at the individual and port...
Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...
Job Description Reporting to the Chief Financial Officer, the role holder will be responsible for overseeing all financial management and financial reporting by implementing policies, processes, and internal controls to increase organizational financial effectiveness and control. Achieve accurate financial reporting in line with IFRS standards. Supervises the smooth running of the finance departm...
PURPOSE:Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and or...
The JobAs the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burkina Faso. Your key duties include guiding Service Quality Specialists and overseeing Quality Assurance Consultants to achieve excellence in service delivery.Responsibilities:Implement the Tiko Quality Assura...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the ...
Ensure that software products meet or exceed established quality standards and user expectations. Work closely with software developers, product managers, and other stakeholders to identify issues and opportunities for improvement, and implement effective testing and quality assurance practices to achieve optimal results.
At least 5 years of progressive and relevant experience in food industry. At least 2 years work experience in a similar position in a busy food industry. Slaughterhouse or meat processing industry experience preferred.
ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...
Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...
Duties and ResponsibilitiesLead and manage a team of quality control inspectors, providing guidance, training, and performance feedback.Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively.Foster a culture of quality and continuous improvement within the team.Develop and implement quality control procedures, standards, and specificatio...
JOB TITLE QUALITY CONTROL SUPERVISOR NATURE OF JOB FULL TIME INDUSTRY AGRICULTURAL COMPANY SALARY KSH 35,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Lead and manage a team of quality control inspectors, providing guidance, training, and performance feedback. Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively. Foster a cultu...
Job Description Duties and Responsibilities Lead and manage a team of quality control inspectors, providing guidance, training, and performance feedback. Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively. Foster a culture of quality and continuous improvement within the team. Develop and implement quality control procedures, standar...
Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle. Provide additional training in quality assessment/quality i...
Key responsibilities:Program Quality:Support project leadership with the implementation of PATH's QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables.Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle.Provide additional training in quality assessment/quality impro...
Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture of Quality (COQ)...
Quality Standards Development: Develop and implement quality assurance standards and systems for garment and fabric quality, including setting benchmarks for fabric printing.Process Establishment: Design and establish quality inspection and assurance processes,ensuring alignment with international quality standards.Team Building: Recruit, train, and lead a team of quality assurance professionals,...
Working with WVI WASH SLT and Support Offices Technical leads to outline a strategy to improve organizational quality culture including shared messaging, quality-specific objectives, and a plan for adaptive management.Support the Regional WASH Director and Support Offices to manage WASH infrastructure activities in the designated duty counties by providing quality assurance and quality control fo...
PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation...