At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder w...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder w...
Job Purpose/Mission The Area Administrator is responsible for Customer experience in the Service Centers, logistics and stock and handover of products to customers that are eligible. Responsibilities To observe and record 100% accuracy handover per shop, For each handover, all relevant documents (corresponding customer contract, proof of ID, customer declaration form etc.) are scanned & uploaded ...
Job Purpose/MissionThe Area Administrator is responsible for Customer experience in the Service Centers, logistics and stock and handover of products to customers that are eligible.ResponsibilitiesTo observe and record 100% accuracy handover per shop, For each handover, all relevant documents (corresponding customer contract, proof of ID, customer declaration form etc.) are scanned & uploaded per...
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Area Administrator is responsible for Customer experience in the Service Centers, logistics and stock and handover of products to customers that are eligible. Responsibilities To observe and record 100% accuracy handover per shop, For each hand...
PURPOSE:To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders' value through internal operational and external fora participation and promotion of CIC's values with robust and efficient customer focus.PRIMARY RESPONSIBILITIES:Generate revenue in the Region across all ...
We seek proactive and customer-focused individuals to join our team as Retail Supervisor. As a supervisor, you will play a pivotal role in ensuring the smooth operation of our convenience stores, leading a team to deliver exceptional customer service and achieve operational excellence. The role offers continuous personal development opportunities through organized trainings & merit-based promotio...
Responding to customer inquiries, incidents, service requests (etc.)Providing basic troubleshooting and guidance to customers in resolving their issues.Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.Answering FAQs related to applications, hardware, network or general questions.Provide FCR (First Call Resolution) in case of any basic ...
PURPOSE:The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support merchants and act as the first line support desk for all merchants' technical issues. They will be responsible for in ensuring efficient and effective resolution of all escalated issues...
Intern - Service Delivery We are excited to announce an opening for the role of Intern - Service Delivery at our nonprofit organization, which is dedicated to shaping the future of mental health . This role offers an opportunity to contribute to the dissemination of Shamiri's mental health solutions to tens of thousands of Kenyan youths. By working towards ensuring that we able to deliver efficie...
The purpose of the CCS Grants Coordinator position is to provide essential oversight and coordination of all reporting, proposal development, and communication tasks for the CCS. S/he will coordinate effectively with CCS partners to prepare high quality and timely donor reports, lead proposal development and produce high quality external communication products. S/he will assist the CCS Director w...
PROFILE INTRODUCTIONOur client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly skilled Level 1 Support to join their team. As a Level 1 Support, you will be crucial in handling basic queries and resolving straightforward issues. The Level 1 (L1) support will...
KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...
KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsLeadership & People ManagementRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business ...
At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. PROFILE INTRODUCTION Our client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly ...
Ensures all stores are adhering to and implementing the Brand Standard Operating Procedures (SOPs), ensuring the brand integrity is always maintained.Ensures all staff are brand certified.Conducts in-house Brand SOP skills training, new products, and procedures and respective modules as assigned from time to time.Conducts on job instore follow-up training as per agreed monthly schedules and compl...
Managing Housekeeping OperationsEnsures guest room status is communicated to the Front Desk in a timely and efficient manner.Works effectively with the Engineering department on guestroom maintenance needs.Supervises the property general cleaning schedule.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Inventories stock ...
Carry1st is Africa's leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bi...
Driving Business Performance 50 velopment and implementation of business strategies to deliver performance and growth targets of the Cluster.Interpret overall Retail and Business Banking strategies into implementable plans and communicate to the branches in the cluster.Define, agree and implement with branch management throughout the cluster the necessary strategies and processes in respect of se...
Under the general guidance of Senior Manager Operations, the KYC & AML Officer is a member of the Operation Team responsible for opening, amending, reviewing and exiting clients according to established policies and procedures. The KYC & AML Officer will also review client's transactions to detect and report either proposed or completed unusual transactions.KEY RESPONSIBILITIESPerforming the due ...
Description About Mercy CorpsMercy Corps' Sudan crisis response seeks to meet the humanitarian needs of vulnerable Sudanese and other conflict-affected people across the country. Mercy Corps Sudan is recognized as a leader in market systems, agricultural, and food security and building on this experience, the MC Sudan humanitarian program will layer in resilience and other program activities wher...
Company DescriptionJob DescriptionTo provide a courteous, professional, efficient and flexible service at all times, following Standards of Performance.To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.To carry out any other reasonable duties and responsibilities as assigned.To undertak...
JOB TITLE: SALES EXECUTIVE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Sales Executive. Summary The overall purpose of this job is to conduct sales ...
Role: Senior Advisor, ProjectsReports to: Global Director, Program Strategy and ExcellenceLocation: Nairobi, KenyaIntroduction:Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own? Living Goods endeavours to improve access to essential healthcare services in underserved regions, partic...