Job objectives for call center

Reporting to the Customer Experience Manager, the position holder will be responsible for overseeing the call center activities and ensuring that exceptional customer experience objectives are well...

The role holder will be responsible for handling customer queries, complaints and instructions received through call and email communication Key responsibilities Interact with clients , intermediaries...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region. The company offers a wide...

Control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care. Key responsibilities Set the appropriate parameters for each...

**request for expression of interest (call for CVS)** **consultancy to undertake**: baseline study to inform work around women s rights and macroeconomic policy influencing **country of contracting**:...

**request for expression of interest (call for CVS)** **consultancy to undertake**: baseline study to inform work around women s rights and macroeconomic policy influencing **country of contracting**:...

Job Description Call Centre Managers Jobs in Nairobi Kenya 2019 Career Recruitment Call Centre Managers Nairobi Kenya May 2019 Our client an outstanding contact center and Business Process Outsourcing...

Job Description Contact Center Training Manager Job in Nairobi kenya 2019 Career Recruitment Contact Center Training Manager Jobs vacancy in Kenya 2019 Our client an outstanding contact center and...

Wananchi group (K) Ltd job title: manager, contact centres department: customer experience location: Nairobi position reporting to: director, customer experience manages others: yes positions managed:...

Job description wananchi group contact centres manager job in Nairobi 2019 wananchi group (K) Ltd job title: manager, contact centres department: customer experience location: Nairobi position...

Vacant Position: Training Lead Position Summary: C all center training team leads are responsible for ensuring that call center agents provide the kind of service that builds high levels of customer...

Job Description Head of call centre / supervisor (people management experience is a must) Job vacancy Kenya 2019 Career Employment Head of call centre / supervisor Nairobi Kenya Feb 2019 Job Summary...

Wananchi group (K) Ltd job title: technical support manager department: customer experience location: Nairobi employment status: full-time position reporting to: director, customer experience managing...

Job title: channels developer CRM & IPCC reports to: manager channels solutions customer systems planning role purpose: development and 3rd line support of clients customer relationship management ...

Job title: customer service manager call center job duties and responsibilities determines customer service requirements by maintaining contact with customers; conducting surveys; forming focus groups...

Applications are invited from qualified persons for the above vacant position. Qualification Level: Bachelor Experience Level: Senior level Experience Length: 6 years Location: Nairobi,KE We are...

4G capital job title: tech support reporting to: lead, tech support hours: 8:30 17:30, Monday- Friday and beyond when required location: Nairobi, with occasional local travel required purpose of the...

Our client in Manufacturing industry is urgently seeking to hire a Depot Operations Manager to join their dedicated team in Kisumu. The purpose of this role is to manage all aspects of the Kisumu...

4G capital job title: operations manager collections reporting to: COO hours: 8:30 17:30 Monday Friday and beyond when required location: Nairobi, with occasional local travel required purpose of the...

Wananchi group (K) Ltd job title: quality assurance analyst department: customer experience location: Nairobi employment status: full -time position reporting to: quality analyst supervisor manages...

Vacant position: Nairobi depot operations manager location : Nairobi industry: FMCG job summary: the purpose of this role will be to manage all aspects of the Nairobi regional distribution center....

Rafiki WA maendeleo trust (rwmt) we are hiring a managing director ! About rafiki WA maendeleo trust: rafiki WA maendeleo trust (rwmt) is a charitable organization that works to empower communities to...

We are hiring an executive director ! About rafiki WA maendeleo trust rafiki WA maendeleo trust (rwmt) is a charitable organization that works to empower communities to create positive change in a...