It technical support Engineer

We provide our clients with a reliable, fast, omni-channel messaging platform for all their mobile and web based communication requirements. Role Purpose: This role will be responsible for supporting the design and development of renewable energy systems, analyzing and evaluating performance data, and managing system installation projects. The ideal candidate must possess a solid technical backgr...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The ...

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...

What we are looking for We are looking for a dedicated Engineering Manager to oversee the engineering team. What does the job involve Lead and mentor a team of engineers, providing guidance, support, and professional development opportunities. Collaborate with product managers, designers, and other stakeholders to define project requirements, scope, and timelines. Oversee the planning and executi...

The Dedicated Solutions Support Engineer specializes in advanced troubleshooting, maintenance, as well as proactive & reactive support for Enterprise Clients and acts as an advocate for clients needs.This role provides a single point of accountability and problem resolution, proactive management and support, and well-coordinated technical recommendations that delivers outcomes that are optimized ...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

JOB DESCRIPTION Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBI...

Key Roles and Responsibilities:- New product development Rapid prototyping of equipment and software systems Product performance verification and validation. Provide technical support for field teams in electricals, instrumentation, control, automation, and renewable energy systems. Configuration and deployment of equipment monitoring solutions including IoT, SCADA and BMS. Track and document ope...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Engineering Lead Service Availability, the po...

What you will do - Responsibilities:The Curriculum Engineer reports to the Senior Curriculum Engineer.Work with the Senior Curriculum Developer, students, and Classroom teams to prepare reports and proposals on the status, operation, testing and maintenance of a minimum of two courses.Work with subject matter experts to identify the target audience's training needs for both product and \B2B.Condu...

Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills What you will do Responsibilities: The Curriculum Engineer reports to the Senior Curriculum Engineer. Work with the Senior Curriculum Developer...

Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...

Key Roles and Responsibilities:-New product developmentRapid prototyping of equipment and software systemsProduct performance verification and validation.Provide technical support for field teams in electricals, instrumentation, control, automation, and renewable energy systems.Configuration and deployment of equipment monitoring solutions including IoT, SCADA and BMS.Track and document operation...

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment. Key Roles and Responsibilities:- New product development Rapid prototyping of equipment and software systems Product perf...

Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. Responsibilities Proactive...

1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaintain records, inventory and sparesReceive equipment, bench test, storage and RMA return handlingIncident and problem resolution as directed by NOC / TACProvide Service Desk / NOC / NMC cover dur...

What we are looking for We are seeking a highly motivated and technical implementation engineer to join our dynamic team. As an implementation engineer you will play a critical role in ensuring our customers' success by implementing our software solutions that address their specific last mile delivery challenges. You will work closely with our customers such as Naivas, EABL, Kingsmil, G4S, teach ...

Visit and supervise production facilities of regional partners in East Africa.Provide technical process support and product quality control.Report findings and recommendations to the head office in Denmark.Establish and implement regional test protocols for products.Maintain constant communication with partners in Nairobi/Mombasa (Kenya), Dar es Salaam (Tanzania), and Kampala (Uganda).Travel to p...

Job DescriptionThe CrossBoundary team is recruiting a full-time IT Systems Engineer to join our IT team. We are seeking a resourceful, innovative, and creative problem-solver to implement solutions in response to the firm's growing technology needs. In this role, your main responsibilities will be holistic endpoint management and the development of automation to improve the IT processes. You will...

Job Objective:The Senior IT & Systems Engineer will be responsible for designing, developing, maintaining, testing and deploying software applications that enrich, extend, or scale the company's business and operational support Systems. Providing leadership to the development team with all software development tasks and ensure all projects are completed on time and to company specifications.Key D...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Job Objective: The Senior IT & Systems Engineer will be responsible for designing, developing, maintaining, testing and deploying software applications that enrich, ext...