it service desk responsibilities

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: Field Team Leader Job Objective Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. Ke...

Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network...

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices ...

Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries Summary The Senior Medical Purchaser mana...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers ...

At AMR Insurance brokers Company, we strive to provide the best coverage and services to our clients. With years of experience in the industry, we understand the importance of having a reliable insurance plan to protect you and your assets. Key Responsibilities: Front Desk Management: Greet clients and visitors in a courteous and professional manner Answer and direct incoming calls promptly and e...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Summary The Legal Administrative Assistant will provide efficient and except...

The Terwilliger Centre, for the past five years, has been implementing interventions on housing construction labour, housing construction materials, housing behavior change and housing finance. These interventions have been geared towards catalyzing the housing market system in Kenya to address the 250,000-unit stock annual deficit yet the market can only produce about 50, 000 units per year.2. B...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...

Specific Responsibilities for the Evaluation Specialist:The Evaluation Specialist will carry out the Systematic Review of existing project evaluations from the sub-programme and contribute to the overall preparation of the evaluation report.A more detailed allocation of responsibilities between the Principal Evaluator and the Evaluation Specialist will be specified in the inception report. More S...

Specific Responsibilities for the Principal Evaluator:The Principal Evaluator will be responsible, in close consultation with the Evaluation Manager, for overall management of the evaluation and timely delivery of its outputs. Roles will include:Inception phase of the evaluation, including:Map out the projects in the SP-CPA portfolio and assess how they contribute to the PoW (2014/2015, 2016/17, ...

Trà caire was set up in 1973 as a charity to express the concern of the Irish Catholic Church for the suffering of people living in the world s poorest regions. Key responsibilities Monitor the ICT ServiceDesk and will respond to tickets within agreed SLA. They will identify the nature of incidents, requests, problems and determine appropriate action, priority and escalate if necessary. Manage st...

Overall Responsibility The ICT Manager position is responsible for overseeing the management of ICT infrastructure, systems, and resources in the Nairobi Regional delegation. They are responsible for managing ICT activities and services in medium-sized operations, in accordance with the regional delegation s ICT strategies. The work may involve streamlining and enhancing infrastructure, implement...

The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world s environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment. Specific Responsibilities for the Evaluation Specialist: The E...

The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world s environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment. Specific Responsibilities for the Principal Evaluator: The Pri...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

POSITION SUMMARYAs part of the 2016 review of how to best meet the global safety and security needs of the CARE International (CI) Membership and the subsequent establishment of the CI Safety & Security Coordination Group (CI SSCG), it was agreed that the CI SSCG would develop an audit program for safety and security across the CI membership to provide assurance and oversight for CARE's Senior Le...

We are committed to delivering exceptional customer service and support, and we are now seeking a highly skilled Technical Service Desk Agent to join our dedicated team.Job Description:As a Technical Service Desk Agent, you will be the first point of contact for our clients, providing technical assistance and support for their hardware, software, and network-related issues. Your primary responsib...

Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries. The ICRC is funded mainly by voluntary d...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. POSITION SUMMARY As part of the 2016 review of how to best meet the global safety and security needs of the CARE International (CI) Membership and the subsequent establishment of the CI Safety & Security Coordination Group (CI SSCG), it was agreed that the CI SSCG would ...

Job Description How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environ...

How can you make a difference?Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Ken...