Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Coordinate with Housekeeping to track readiness of ...
Provide customer care and support to internal & external clients and solving their problems.Support the principal in receiving, sorting, distributing, and dispatching daily mail & drafting letters and disseminating them appropriately and timely.Front office managementIn liaison with the HR department, help in Induction process of the new staff up-on reporting.In liaison with the principal, help i...
Job DescriptionFirst impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it For You:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your...