YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...
ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...
Program Management:Identify health program opportunities by assisting the health staff to carry out assessments, draft health sector proposals, budgets and plans of action.Provide overall coordination of all the departments under the health program i.e. pharmacy, Laboratory, inpatient wards and outpatient service points.In coordination with the Field Coordinator, formulate program goals, objectiv...
Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...
If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...
Program / Department SummaryMercy Corps began working in Kenya in 2008 and has to date built a robust and diverse portfolio in working to enable Kenyans affected by poverty, resource scarcity and conflict - in particular, youth, women, adolescents and marginalized communities - to be healthy, productive and to drive peace and development of their communities. To do this, we deliver integrated pro...
1.Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and patient attendants in delivering individual and team targets.2.Review specific patients investigations, analyze, interpret, troubleshoot, and initiate immediate intervention. 3.Ensure primary nurse engagement with doctors and other care providers regarding ...
Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. Program / Department Summary Mercy Corps began working in Kenya in 2008 and has to date built a robust and diverse portfolio in working to enable Kenyans affected by poverty, resource scarcity and conflict in particular, y...
Coordinating warehouse activities including value addition, container stuffing operations, and ensuring producer and JFM teas are kept safe and secure.Preparing out-turn reports, stocking out, generation of weight notes, and monitoring the inbound & outbound activities from the warehouse.Being at the center of supervision of labor and evaluating their utilization for effective labor cost control....
Driving Business Performance 50 velopment and implementation of business strategies to deliver performance and growth targets of the Cluster.Interpret overall Retail and Business Banking strategies into implementable plans and communicate to the branches in the cluster.Define, agree and implement with branch management throughout the cluster the necessary strategies and processes in respect of se...
To drive the sales and commercial action plan for the country/territory to deliver the budgeted objectives.To drive the revenue through key trade channels such as consolidator, OTA, SMA channel.To drive the revenue through direct kq.com channel.To drive relevant Sales strategies to deliver revenues and market share from TMC and Corporate Segments, develop new Corp sales leads.To drive government ...
JOB TITLE PRODUCTION MANAGER NATURE OF JOB FULL TIME INDUSTRY MANUFACTURING SALARY KSH 200,000 300,000 JOB LOCATIONS MOMBASA ROAD Duties and Responsibilities Manage the scheduling of all production team members to minimize overtime and maximize output. Set department objectives/KPIs and review and assess the ongoing performance of direct reports. Train machine attendants, setters, and supervisors...
Role Description We are looking for a Paid Media Manager to be drive campaign strategy and execution for a portfolio of multiple clients. You will will be a key actor of our customers growth through data-driven campaign strategies delivering tangible business results. Your missions will encompass the following: Building and running advanced paid media strategies on Meta, Google Ads, TikTok, Snap,...
Hotel Job Vacancies In Kenya The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest s satisfaction and strategic development of the hotel. This role is also responsible for overseeing accommodation, food and beverage, reception, conference and banqueting. This is a...
Reporting to the Cluster Chief Engineer, responsibilities and essential job functions include but are not limited to the following:Consistently offers professional, engaging and friendly serviceAdopts a hands on approach to operations, be visible and monitor staff to achieve optimum results.Monitors the personnel to ensure guests receive prompt, cordial attention and personal recognition.Ensures ...
Job Description Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safety regulations and hotel policies. Assist in recruiting, training, and supervising food and beverage staff. Schedule staff shifts and...
Strategic Planning and Management (15%)Advising the Country Director & SMT on the management and resource implications of strategy and policy issues and drawing attention to any matters that warrant concern.Ensure the development, implementation and contextualization of HR policies and procedures that represent best practice and comply with the laws of Kenya, CARE Internal Standards and industry ...
Business Development (50%)Lead the review and implementation of Trócaire Somalia's funding strategy, in line with country programme needs and external funding opportunitiesLead and advise on the development of good quality and well-designed proposals for submission to institutional and private donorsAdvise on donor funding streams which match with priorities, projects and programmes and take the ...
About GiveDirectlyGiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials...
1.Manage and supervise the daily operations of the cardiac catheterization laboratory, ensuring efficient workflow and adherence to established protocols and standards.2.Coordinate and schedule procedures, ensuring optimal utilization of resources and meeting patient care needs.3.Collaborate with physicians, interventional cardiologists, and other healthcare professionals to plan, organize, and i...
We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager.The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest's satisfaction and strategic development of the hotel. This role is also responsible for overseeing accommodation, food and...
Jacaranda Health is a social enterprise and operates as a 501(c)3 in the US. Our mission is to transform maternal health care in East Africa and make pregnancy and childbirth safer for women and newborns. If you are interested in donating or partnering with Jacaranda Health, please visit our Donate page Main Responsibilities Strategic Execution He/She will be instrumental in implementation of Jac...
We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager.The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest's satisfaction and strategic development of the hotel. This role is also responsible for overseeing accommodation, food and...
In this role you will play a pivotal role in ensuring the highest standards of quality, safety, and compliance within our fish farm operations