Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deplo...
The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...
Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...
The RoleWe're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:Review all incoming emergency callsAssess the quality of interactions against predefined criteria, ensuring a hi...
PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and o...
Duties and ResponsibilitiesService delivery ensuring all aspects pertaining the teaching services have been checked and streamlined in compliance to the international standards.Quality put in place quality assessment parameters and quality assurance to ensure we give the clients highest possible quality.Customer care ensure all customers concerns are addressed in a timely fashion.Customer support...
Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...
PURPOSE:Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and or...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the ...
Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle. Provide additional training in quality assessment/quality i...
Ensure that software products meet or exceed established quality standards and user expectations. Work closely with software developers, product managers, and other stakeholders to identify issues and opportunities for improvement, and implement effective testing and quality assurance practices to achieve optimal results.
JOB TITLE QUALITY CONTROL SUPERVISOR NATURE OF JOB FULL TIME INDUSTRY AGRICULTURAL COMPANY SALARY KSH 35,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Lead and manage a team of quality control inspectors, providing guidance, training, and performance feedback. Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively. Foster a cultu...
At least 5 years of progressive and relevant experience in food industry. At least 2 years work experience in a similar position in a busy food industry. Slaughterhouse or meat processing industry experience preferred.
ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...
Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...
Key responsibilities:Program Quality:Support project leadership with the implementation of PATH's QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables.Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle.Provide additional training in quality assessment/quality impro...
Job Description Duties and Responsibilities Lead and manage a team of quality control inspectors, providing guidance, training, and performance feedback. Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively. Foster a culture of quality and continuous improvement within the team. Develop and implement quality control procedures, standar...
Working with WVI WASH SLT and Support Offices Technical leads to outline a strategy to improve organizational quality culture including shared messaging, quality-specific objectives, and a plan for adaptive management.Support the Regional WASH Director and Support Offices to manage WASH infrastructure activities in the designated duty counties by providing quality assurance and quality control fo...
Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture of Quality (COQ)...
Quality Standards Development: Develop and implement quality assurance standards and systems for garment and fabric quality, including setting benchmarks for fabric printing.Process Establishment: Design and establish quality inspection and assurance processes,ensuring alignment with international quality standards.Team Building: Recruit, train, and lead a team of quality assurance professionals,...
PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation...
Job Description Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture ...
Quality Assurance Assistant
Engineering job vacancies in Kenya. BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing matatu owners with a cost effective electric alternative to diesel. To offer the most cost-effective vehicles possible, BasiGo is locally assembling state-of-the-art electric buses from CKD kits in partnership with a local contract vehicle assemblers in Kenya...
Page 1 of 106
Next Page