At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. Job Summary The role holder will be responsible for improving the overall experience each customer has...
Job Description Job Summary The role holder will be responsible for improving the overall experience each customer has with our brand. Key Responsibilities Provide high level customer experience and maintain quality standard in daily operations Conduct service and communication checks on daily basis to refer or resolve any requests from customers launched through communication channels Respond to...
At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. We are also rated AA- by Global Rating Company (GRC), for amongst other reasons, our high claims payin...
Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...
Answer phone calls from customers and responding to customer inquiries and complaints;Research on required information using available resources;Provide customers with the service and product information;Identify, escalating priority issues and reporting to the high-level management;Route inbound calls appropriately.
The main responsibility of the job holder will be to provide efficient and effective customer service through the bank s communication channels to internal and external customers with utmost level of consistency and quality.Job Description Handle phone calls, emails, live chat messages, SMS texts, and support tickets for the bank.Attend to Communication via other forms of Media such as social med...
We are a software development company looking for a web developer with database experience for a role developing and supporting a Python/Flask application with PostgreSQL database. The ideal candidate will be required to know how to use Git version control and Azure DevOps in completing assigned tasks. This is a part-time remote opportunity with a salary of Ksh 25k/Month.
The main responsibility of the job holder will be to develop the overall Marketing, PR and Customer Experience Strategy in line with the organization goals and business objectives. Work with the functions heads to manage and implement key projects while ensuring alignment with the Banks strategy.Job Description Lead the team to develop plans for Marketing, PR, Product Development and Customer Exp...
Job Description Summary The Africa Digital and Customer Experience Lead role is a newly created senior leadership position accountable to design, shape and transform the customer experience throughout Africa by incorporating integrated digital and personalized experiences that will develop Go to market approaches, drive business growth, uncover market level efficiencies and drive better customer ...
Creative Design:Own the creative process, including ideation, design, production, and distribution of creative projects for employee communication, culture transformation, and HR-led people initiatives.Study design HR briefs and determine requirements for appropriate outputs.Design artworks for social and digital media for HR projects and employee-related initiatives and campaigns.Shoot, edit, an...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: The Employee Experience Creative Designer and Communications Associate is responsible for creating and managing visual and wri...
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian and development network, with millions of volunteers in 190 member National Societies. We are guided by Strategy 2020 - our collective plan of action to tackle the major humanitarian and development challenges of the present decade. We will continue 'saving lives and changing minds by f...
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian and development network, with millions of volunteers in 190 member National Societies. We are guided by Strategy 2020 our collective plan of action to tackle the major humanitarian and development challenges of the present decade Job Purpose The Financial Officer for the ECHO-funded Pil...
DT Global, built on more than 50 years of experience from AECOM International Development, Development Transformations, and the Global Peace and Development (GPD) Charitable Trust, applies ingenuity, evidence, and passion to everything we do. Grounded in decades of technical expertise and leadership around the world, we incorporate rigorous learning and assessment in our program design process to...
The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world s environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment. Objective of the Consultancy On behalf of the Nairobi Conventi...
The United Nations is an intergovernmental organization to promote international co-operation. A replacement for the ineffective League of Nations, the organization was established on 24 October 1945 RESPONSIBLITIES We are seeking one Online Volunteers to support us by translating a template/document from English to French . To this end the Online Volunteers are asked: To translate the document, ...
The United Nations is an intergovernmental organization to promote international co-operation. A replacement for the ineffective League of Nations, the organization was established on 24 October 1945 Task description We are seeking one Online Volunteers to support us by translating a template/document from English to Portuguese. To this end the Online Volunteers are asked: To translate the docume...
Tetra Tech is a leading provider of consulting, engineering, and technical services worldwide. We are a diverse company, including individuals with expertise in science, research, engineering, construction, and information technology. Our strength is in collectively providing integrated services-delivering the best solutions to meet our clients needs. Position Summary The Communications Specialis...
Valar is a client-focused strategy and risk management organization that specializes in information and analysis, crisis response, stabilization and peace building operations. In 2013, a group of experienced and motivated risk management, strategy and development professionals came together to discuss the changing nature of peace building and the response of stabilization organizations in today s...
Job Description Brief Description The incumbent will ensure regulatory requirements are upheld and that constant maintenance standards and organization procedures are applied to KQ/Customer aircraft to the end that an airworthy, reliable, quality product is provided and that this is done in a cost-effective manner. Detailed Description Principal Accountabilities (Responsibility) Conducts planned ...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The incumbent will ensure regulatory requirements are upheld and that constant maintenance standards and organization procedures ar...
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person s potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. Summary The Procurement Assistant will work under direct supervision of the Procurement Associate and overall direction of the International Ope...
Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations. This Opportunity Palladium is seeking long-term Technical Experts for the anticipated USAID Kenya Digital Health Ecosystem Activity, which will be a 5-Year US...
The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. Responsibilities Works with key clients to facilitate the development, implementation and evaluation of assigned programmes/projects, i...
Page 1 of 404
Next Page