Tue Apr 30 2024 07:00:13 GMT+0000 (Coordinated Universal Time)

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Listings from jobsinkenya.co.ke, brightermonday.co.ke and 10 more

Manager, Employee Engagement and Experience (Manager I) at Central Bank of Kenya

    Job Description Job Purpose: The job holder will be responsible for fostering a culture of engagement, satisfaction, and productivity among staff in the Bank. He/she will lead initiatives to enhance the overall employee experience, drive retention, and promote a positive workplace environment in line with the HR Strategy. Key Duties and Responsibilities: Technical and Operational Responsibilities...

    Seen 27 days ago onkazitoday.com
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    Sales/Customer Experience Executive

      Customer Experience Executive: Responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, and providing assistance in a professional and timely manner. Roles: Utilize excellent communication skills to listen attentively and gather relevant information Accurately document details of each interaction Answer general queries on call or off call Pr...

      Seen 30 days ago onfindojobs.ke
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      Customer Experience Supervisor At Crystal Recruit

        ResponsibilitiesBuild brand presence within our client's local target market.Expand on the cheese tour to include more to do in the area for tourists visiting.Build awareness of our new brands- salami/veganIncrease revenue from our existing farm facility.UpsellGood working relationships with other tours in the area for add ons.Marketing plan for social media.Create teaching material for the class...

        Seen 29 days ago onfindojobs.ke
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        Customer Experience Supervisor at Crystal Recruit

          Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle Responsibilities Build brand presence within our client s local target market. Expand on the cheese tour to include more to do in the area for tourists visiting. Build awareness of our n...

          Seen 30 days ago onjobwebkenya.com
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          Customer Experience Manager at Wasoko

            Customer Experience Manager at Wasoko

            Seen 30+ days ago onbrightermonday.co.ke
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            Customer Experience Specialist at deepAfrica

              Customer Experience Specialist at deepAfrica

              Seen 30+ days ago onbrightermonday.co.ke
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              Sales/Customer Experience Executive

                We are looking for a Customer Care Executive responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, and providing assistance in a professional and timely manner.

                Seen 30+ days ago onbrightermonday.co.ke
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                Customer Experience Officer Job M.P Shah Hospital - Corporate Staffing Services

                  M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

                  Seen 30+ days ago oncorporatestaffing.co.ke
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                  Manager, Employee Engagement And Experience (Manager I) At Central Bank Of Kenya

                    Job Purpose:The job holder will be responsible for fostering a culture of engagement, satisfaction, and productivity among staff in the Bank. He/she will lead initiatives to enhance the overall employee experience, drive retention, and promote a positive workplace environment in line with the HR Strategy.Key Duties and Responsibilities:Technical and Operational ResponsibilitiesDevelop and impleme...

                    Seen 29 days ago onfindojobs.ke
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                    Customer Experience Officer At M.P. Shah Hospital

                      Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be taken.Prov...

                      Seen 30 days ago onfindojobs.ke
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                      Head of Customer Experience at Molars

                        Head of Customer Experience at Molars

                        Seen 30+ days ago onbrightermonday.co.ke
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                        Client Experience II at Stanbic Bank

                          Client Experience II at Stanbic Bank

                          Seen 30+ days ago onbrightermonday.co.ke
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                          Senior Manager Customer Experience at Rose Avenue Group

                            Senior Manager Customer Experience at Rose Avenue Group

                            Seen 30+ days ago onbrightermonday.co.ke
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                            Customer Experience Officer At M.P. Shah Hospital

                              Duties & Responsibilities:Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropria...

                              Seen 30+ days ago onfindojobs.ke
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                              Customer Experience Officer at M.P. Shah Hospital

                                M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. Duties & Responsibilities: Manage patient and visitors queues using the (QMS) queue management system. Respond to all incoming calls at the customer care desk and making the appropriate transfers. Direct patients to the departments appropriately as recommende...

                                Seen 30+ days ago onjobwebkenya.com
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                                Customer Experience Operations Manager at BURN Manufacturing

                                  Customer Experience Operations Manager at BURN Manufacturing

                                  Seen 30+ days ago onbrightermonday.co.ke
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                                  Customer Experience Journey Architect at Equity Bank Kenya

                                    Customer Experience Journey Architect at Equity Bank Kenya

                                    Seen 30+ days ago onbrightermonday.co.ke
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                                    Customer Experience and Marketing Analyst Manager at Vivo Energy

                                      Customer Experience and Marketing Analyst Manager at Vivo Energy

                                      Seen 30+ days ago onbrightermonday.co.ke
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                                      Brand Experience and Assets Executive at Zuri Health

                                        Brand Experience and Assets Executive at Zuri Health

                                        Seen 30+ days ago onbrightermonday.co.ke
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                                        Customer Experience Business Analyst at BURN Manufacturing

                                          Customer Experience Business Analyst at BURN Manufacturing

                                          Seen 30+ days ago onbrightermonday.co.ke
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                                          Senior Lead- Employee Experience at M-KOPA Solar

                                            Senior Lead- Employee Experience at M-KOPA Solar

                                            Seen 30+ days ago onbrightermonday.co.ke
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                                            Experience Designer at NCBA Group

                                              Experience Designer at NCBA Group

                                              Seen 30+ days ago onbrightermonday.co.ke
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                                              Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

                                                Assistant Manager, Customer Experience Contact Center at ICEA Lion Group

                                                Seen 30+ days ago onbrightermonday.co.ke
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                                                System (Platform) Consultant and ImplementerKey Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient in technology, solution oriented and customer centric. Foster effective self-leadership and collaboration with Client Partners (CPs), Business Delivery team, and clients to ensure the success of initiatives. Gain a deep understanding of solutions, Impact Platform, and Execution Platform systems to support clients effectively. Occasionally participate in client meetings with CPs. Identify client needs and develop tailored impact journeys/success plans using technology to enhance customer value. Communicate impact journeys to the Business Delivery Manager for execution and monitor learning track performance. Craft compelling proposals in response to client requests. Monitor active users and utilization for each Impact Platform client, collaborating with the Business Delivery Manager and CPs to boost engagement. Plan Quarterly and Annual Business Review meetings for clients, making necessary adjustments to learning plans based on outcomes. Lead initiatives to increase active users and utilization of Platform resources, fostering client independence and enhancing renewal rates. Provide regular encouragement and accountability to leaders on project goals. Plan and facilitate meetings and sessions for clients, ensuring effective engagement and outcomes. Strategize for future partnerships and secure renewal and expansion of client portfolios on the Impact Platform. Qualifications Relevant Bachelor s degree. Must have a minimum of 4 years experience in a similar role including understanding platform solutions, finding out what clients need, and creating personalized plans for their success. Must be proficient in technology and very client centric. This role requires a mixture of system administration and client engagement hence the role holder must also be proficient in technology, solution oriented and customer centric. Must have exceptional problem-solving skills, along with strong verbal and written communication abilities, and high emotional intelligence. Must have proven business acumen and project management skills at Summit Recruitment and Search

                                                  Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...

                                                  Seen 18 days ago onjobwebkenya.com
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