Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...
JOB PURPOSE STATEMENTThe holder of this role will be responsible for the design, development, deployment, and support of mobile, web, desktop and server business solutions that support digital business goals.The position requires solid knowledge of Mobile, web, desktop & server (orchestration layer) technologies. The role holder should be able to deliver across the entire development life cycle f...
ResponsibilitiesGenerate comprehensive reports and visualizations to effectively communicate findings and insights to HR stakeholders.Develop and implement the analysis, reporting and quality control of HR service delivery.Design and implement HR-relevant dashboards and KPI monitoring tools to facilitate informed decision-making.Identify and extract appropriate data sources for analytics projects...
JOB PURPOSE STATEMENTThe holder of this role will be responsible for the design, development, deployment, and support of mobile, web, desktop and server business solutions that support digital business goals.The position requires solid knowledge of Mobile, web, desktop & server (orchestration layer) technologies. The role holder should be able to deliver across the entire development life cycle f...
Mà decins sans frontià res (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases. Objective of the Position: Planning, coordinating and monitoring all logistics related activities in the project or capital and providi...
CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...
Job Responsibilities Analyzing, designing, coding, testing, implementing computer programs and providing user support; Maintaining support systems and training of users; Assisting in selection and disposal of redundant ICT equipment; Developing systems documentation and user manuals; Receiving, installing and certifying of Information Communication Technology equipment; Configuring of new Informa...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...
Job ResponsibilitiesAnalyzing, designing, coding, testing, implementing computer programs and providing user support; Maintaining support systems and training of users;Assisting in selection and disposal of redundant ICT equipment;Developing systems documentation and user manuals;Receiving, installing and certifying of Information Communication Technology equipment; Configuring of new Information...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...
We are hiring IoT Sales Representatives to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as consumer electronics. We are looking for candidates who are technically skilled and familiar with embedded Linux and RTOS. We are expanding in all time zones, so we can accommodate candidates from almost any country as ...
Our interventions seek to cover the multiple aspects of humanitarian and development through a contextualized multidisciplinary approach. Adopting a community-based approach, PACIDA works towards ensuring that the poorest and most vulnerable communities have access to the fundamental rights of life, including but not limited to Water, Sanitation and Hygiene (WASH), Sustainable Livelihoods, Peace ...
The National Environment Management Authority (NEMA), is established under the Environmental Management and Co-ordination Act No. 8 of 1999 (EMCA) as the principlal instrument of Goverment for the implementation of all policies relating to environment Job Responsibilities Analyzing, designing, coding, testing, implementing computer programs and providing user support; Maintaining support systems ...
HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver. Summary Our interventions seek to cover the multiple aspects of humanitarian and development through a context...
Job Summary:The ideal candidate will be responsible for designing, developing, implementing, and maintaining software systems and applications to meet the organization's needs. The Systems Developer/Programmer will collaborate with cross-functional teams to analyze requirements, design solutions, and deliver high-quality health related software solutions that enhance efficiency, scalability, and ...
Reporting Line: Field Team LeaderJob ObjectiveProvide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment.Key Duties & Responsibilities:1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaint...
Job Purpose/Mission This position will be part of the Global Data team. This is an incredible opportunity to join a high-performing team that is passionate about pioneering expanded financial services to off-grid customers at the base of the pyramid. Key responsibilities will include building and maintaining data pipelines between our main transactional and analytics databases, IoT data delivered...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: Field Team Leader Job Objective Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. Ke...
Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...
Key ResponsibilitiesClient Engagement: Advise Regional/Country Office Management in all real estate, property administrative, project management and facilities/property management related endeavors. Real Estate Strategy: Supervise the implementation of global real estate, facilities management, workplace environment planning, procurement standards, policies, and processes. Portfolio Management: L...
Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...
Kenya Civil Aviation Authority (KCAA) was established on 24th October 2002 by the Civil Aviation (Amendment) Act, 2002 with the primary functions towards; Regulation and oversight of Aviation Safety & Security; Economic regulation of Air Services and development of Civil Aviation; Provision of Air Navigation Services, and Training of Aviation personnel KCAA; as guided by the provisions of the con...