it desk officer

Welcome to Emali Dedicated Children s Agency (EDCA), a passionate Non-Governmental Organization committed to creating opportunities for Deprived, Excluded, and Vulnerable children (DEV). Our mission centers on ensuring child survival, growth, and development by providing support to families and caregivers to meet their needs Summary The Resource mobilization specialist will support in the impleme...

Job OverviewIRC is seeking a Service Mapping Officer, based in Hagadera under the direct supervision of the Senior Editorial Officer and will support the Signpost teams in Hagadera, Nairobi, and Kakuma refugee camps on a roving basis. The Service Mapping Officer will ensure the service mapping on assistance and services provided by local, national, International National Organizations (INGOs) and...

Key responsibilitiesMonitor the ICT ServiceDesk and will respond to tickets within agreed SLA. They will identify the nature of incidents, requests, problems and determine appropriate action, priority and escalate if necessary.Manage staff accounts in line with Trócaire starers/leavers/movers processSet up new staff with appropriate client device i.e. laptop, tablet and rebuild client device if n...

Trà caire was set up in 1973 as a charity to express the concern of the Irish Catholic Church for the suffering of people living in the world s poorest regions. Key responsibilities Monitor the ICT ServiceDesk and will respond to tickets within agreed SLA. They will identify the nature of incidents, requests, problems and determine appropriate action, priority and escalate if necessary. Manage st...

The Associate/Operations Officer GBV will be responsible for:Client engagement & implementation of GBV OperationsSupporting the GBV Lead to deliver advisory services on GBV to clients across Africa and globally as relevant. This will include business development, direct advisory to clients, as well as coordinating and delivering support to multiple firms through peer learning platforms and other ...

Responsibility Summary:Network Monitoring.Network infrastructure planning and upgrades.Service Desk Management.Technical support.Successful project implementation.Proactive Risk Management.Documentation and Reporting.Vendor Management and Collaboration.Academic & Professional Qualifications Degree in Computer Science, Computer Engineering or IT related field.Skills/Experience RequiredAt least two...

BANK OF AFRICA KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele. Responsibility Summary: Network Monitoring. Network infrastructure planning and upgrades. Service Desk Management. Technical support. Successful project implementation. Proactive Risk Management. Documentation and Reporting. Vendor Management and Collaboration. Requirem...

POSITION SUMMARY:The Accounting Officer will provide accounting and financial services necessary for the continued operations of the organization and will take care of all the important accounting functions of the organization, ensuring that transactions are correctly captured in the most efficient manner and that day-to-day accounting is effectively and efficiently carried out to support the var...

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing co...

1. Manage patient and visitors queues using the (QMS) queue management system.2. Respond to all incoming calls at the customer care desk and making the appropriate transfers.3. Direct patients to the departments appropriately as recommended by the nurses or doctors.4. Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be...

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing co...

Duties and Accountabilities:The Associate/Operations Officer GBV will be responsible for:Client engagement & implementation of GBV OperationsSupporting the GBV Lead to deliver advisory services on GBV to clients across Africa and globally as relevant. This will include business development, direct advisory to clients, as well as coordinating and delivering support to multiple firms through peer l...

Position Summary: The Accounting Officer will provide accounting and financial services necessary for the continued operations of the organization and will take care of all the important accounting functions of the organization, ensuring that transactions are correctly captured in the most efficient manner and that day-to-day accounting is effectively and efficiently carried out to support the va...

POSITION SUMMARY:The Accounting Officer will provide accounting and financial services necessary for the continued operations of the organization and will take care of all the important accounting functions of the organization, ensuring that transactions are correctly captured in the most efficient manner and that day-to-day accounting is effectively and efficiently carried out to support the var...

Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be taken.Prov...

Position DescriptionThe IT Assistant will play a crucial role within the Kenya Primary Literacy Programme (KPLP) team, offering essential IT support services both at the headquarters and regional offices. This position involves assisting in the setup, operation, and maintenance of IT infrastructure, providing support for office IT systems, and contributing to troubleshooting efforts related to IT...

Job Description Position Description The IT Assistant will play a crucial role within the Kenya Primary Literacy Programme (KPLP) team, offering essential IT support services both at the headquarters and regional offices. This position involves assisting in the setup, operation, and maintenance of IT infrastructure, providing support for office IT systems, and contributing to troubleshooting effo...

HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: The Accounting Officer will provide accounting and financial services necessary for the continued operations of the organization and will take care of all the important accounting func...

Education Development Center (EDC) is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. Summary The IT Assistant will play a crucial role within the Kenya Primary Literacy P...

Duties & Responsibilities:Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropria...

Company DescriptionEDUCATION DEVELOPMENT CENTER (EDC) Education Development Center (EDC) is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 co...

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. Duties & Responsibilities: Manage patient and visitors queues using the (QMS) queue management system. Respond to all incoming calls at the customer care desk and making the appropriate transfers. Direct patients to the departments appropriately as recommende...

Job Description Project Description The Kenya Primary Literacy Programme (KPLP) is a five-year initiative that supports the Kenyan Ministry of Education to deliver interventions at scale as well as pilot and expand innovations that address the language and literacy needs of primary grade learners while building more inclusive, accountable, and resilient education institutions and systems. KPLP ha...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...