Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Internet customer service jobs

Customer Service Trainee at Poa Internet

Jobs in Kenya - Nairobi

    Job Description Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A...

    1 day agokazitoday.com
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    Customer Service Trainee At Poa Internet

    Poa Internet - Nairobi

      Mission Statement for the Role:To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.Overall Responsibility:Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis.Key SMART Results for A-Player SuccessPoa c...

      2 days agofindojobs.ke
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      Customer Service Trainee Job Poa Internet - Corporate Staffing Services

      Poa Internet - Nairobi

        Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income ...

        2 days agocorporatestaffing.co.ke
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        Customer Service Trainee at Poa Internet

        Poa Internet - Nairobi

          We believe EVERYONE in the world deserves access to the internet and affordable communications. Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- ...

          3 days agojobwebkenya.com
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          Customer Service Trainee

          Nairobi

            Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A-Player Success ...

            2 days agoelevolt.co.ke
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            Customer Service Representative At Shopit Store

            Shopit Store - Nairobi

              Job responsibilitiesServe clients on all modes of engagement i.e messages, calls, social media and face to face.Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.Respond to all requests for quotation sent through all m...

              2 days agofindojobs.ke
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              Customer Service Representative Job ShopIt Store - Corporate Staffing Services

              ShopIt Store - Nairobi

                About ShopIt Store Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. We are unique in the world of retailing; a computer shop with the personal to...

                2 days agocorporatestaffing.co.ke
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                Call Center Quality Analyst At Poa Internet

                Poa Internet - Nairobi

                  Mission Statement for the Role:To drive a kaizen culture by providing ongoing support from a quality improvement perspective.Overall Responsibility:Implement/develop relevant service levels quality assessment guidelines.Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis.Provide periodic quality dr...

                  2 days agofindojobs.ke
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                  Call Center Quality Analyst at Poa Internet

                  Jobs in Kenya - Nairobi

                    Job Description Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provid...

                    1 day agokazitoday.com
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                    Customer Service Representative at ShopIt Store

                    ShopIt Store - Nairobi

                      Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust Job responsibilities Serve clients on all modes of engagement i.e messages, calls, social media a...

                      3 days agojobwebkenya.com
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                      Field Sales Trainee Kajiado at Poa Internet

                      Poa Internet - Kajiado

                        We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

                        1 day agojobwebkenya.com
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                        New

                        Field Sales Trainee - Kajiado At Poa Internet

                        Poa Internet - Kajiado

                          Mission Statement for the Role:Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory.Overall Responsibility:Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales.People:NoneArea:Kajiado Territory: Rongai, Kiserian, Ngong and its environs.Key SMART Results for A-Player Su...

                          16 hours agofindojobs.ke
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                          Field Sales Trainee Nairobi at Poa Internet

                          Poa Internet - Nairobi

                            We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

                            1 day agojobwebkenya.com
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                            Customer Service Representative

                            Corporate Staffing Services - Nakuru

                              Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.Complaint Resolution: Efficiently resolve customer complaints with a focus on customer satisfaction, documenting issues and resolutions as required.Service Excellence: Maintain a high standard of customer service, ensuring each customer receives attentive and cou...

                              6 days agofuzu.com
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                              Permalink to Customer Service Representative IT Industry

                              Nakuru

                                Job Title: Customer Service Representative Location: Nakuru, Kenya Industry: IT Gross Salary: Ksh 40k - 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be t...

                                6 days agojobsinkenya.co.ke
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                                Customer Service Representative At Corporate Staffing

                                E Staffing - Nakuru

                                  Key Responsibilities:Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.Complaint Resolution: Efficiently resolve customer complaints with a focus on customer satisfaction, documenting issues and resolutions as required.Service Excellence: Maintain a high standard of customer service, ensuring each customer recei...

                                  6 days agofindojobs.ke
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                                  Call Center Quality Analyst at Poa Internet

                                  Poa Internet - Nairobi

                                    We believe EVERYONE in the world deserves access to the internet and affordable communications. Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected ...

                                    3 days agojobwebkenya.com
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                                    Customer Service Representative Nakuru at Corporate Staffing

                                    Corporate Staffing - Nakuru

                                      Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Key Responsibilities: Customer Inquiry Handling: Respond to customer inquiries promptly, providing a...

                                      7 days agojobwebkenya.com
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                                      Customer Service Representative Job 2024 - Corporate Staffing Services

                                      Customer Service - Nairobi

                                        Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

                                        7 days agocorporatestaffing.co.ke
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                                        Call Center Quality Analyst

                                        Poa Internet - Nairobi

                                          Be proactive with customer success by driving regular audits as per the SLA expectations - By the end of Q2 2024Ensure customer support is a high performing team by conducting and highlighting training needs analysis (TNAs) and support in refresher training on a need basis - By the end of Q2 2024Develop our representatives into the best customer service team in the industry by tracking their perf...

                                          2 days agofuzu.com
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                                          Technical Support Technician At Poa Internet

                                          Poa Internet - Nairobi

                                            Mission Statement for the Role:Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents.Overall Responsibility:To address and resolve technical escalations from the contact center, support field service partners and follow up on network downtimes with the NOC team.Financial:NonePeople:Individua...

                                            9 days agofindojobs.ke
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                                            Technical Support Technician at Poa Internet

                                            Poa Internet - Nairobi

                                              We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

                                              10 days agojobwebkenya.com
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                                              New

                                              Workshop Office Assistant - 1 Position At Peace Winds Japan

                                              Peace Winds Japan -

                                                Position Overview:The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Japan Kenya policies and procedures Provide support for the smooth operation of the workshop by ensuring that administrative tasks are handled effectively. The Workshop office assistant will work closely with the workshop team and other staff to perform a vari...

                                                16 hours agofindojobs.ke
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                                                Workshop Office Assistant 1 Position at Peace Winds Japan

                                                Peace Winds Japan - Kakuma, Turkana West

                                                  Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Jap...

                                                  1 day agojobwebkenya.com
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